Mental Health Rounds Technician - 3R - Behavior Health - SVH - Casual

Highmark Health•Erie, PA

About The Position

The Mental Health Rounds Technician cares for patients in a psychiatric unit under the direction of nursing and the direct supervision of a Registered Nurse. The role provides quality patient care and supports patient safety, daily living activities, rehabilitation, and unit operations. Competency expectations include patient care, continuing self-development, and unit responsibilities. This position has no supervisory responsibilities. This is a permanent, casual position with weekly working hours of 2 hours on a rotational basis. The candidate must be flexible to work days, evenings, and overnight shifts, including weekends, and must be available year-round. The role follows the company’s ethical and legal standards, code of business conduct, and policies. Employees may have access to confidential patient or customer information and must comply with HIPAA and company privacy and information security policies. The company prohibits discrimination against qualified individuals based on protected status under applicable law.

Requirements

High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Complete nonviolent crisis intervention training within six months.
American Heart Association CPR.
Act 34 Criminal Background Clearance Certificate.
Act 33 Child Abuse Clearance Certificate.
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
Flexibility to work days, evenings, overnight shifts, and weekends.
Availability to work year-round.

Responsibilities

Perform and document 15-minute checks on patients to ensure safety.
Communicate pertinent information to appropriate staff members.
Answer signal lights, bells, and intercom promptly to determine patients’ needs.
Accompany patients to shower rooms and assist with bathing, dressing, grooming, and shaving supervision.
Feed patients or encourage them to eat; document reasons for food refusal and supervise patients in the dining room.
Observe patients for unusual behavior according to observation protocols and use diversionary activities and alternatives to restraint for escalating behavior.
Assist with applying and releasing restraints according to protocol when required.
Transport patients or assist them with walking.
Turn and reposition bedfast patients, independently or with assistance, to help prevent bedsores.
Run errands, direct visitors, and answer the telephone.
Take and record temperature, blood pressure, pulse, respiration, food and fluid intake and output, and activities of daily living as directed; document according to department standards.
Perform and document point-of-care testing according to department standards and yearly credentialing requirements.
Maintain patient confidentiality and respect patient rights.
Recognize personal limitations and seek assistance appropriately.
Maintain a neat, clean, and safe patient room or care area.
Help patients adjust to hospital routines and encourage participation in social and recreational activities that promote rehabilitation.
Attend or participate in unit-based conferences according to unit standards.
Attend mandatory education and participate in educational offerings to enhance performance and competency.