Mental Health Outreach Engagement and Promotion Specialist
About The Position
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.
Requirements
- High school diploma or GED with one year of experience providing psychosocial rehab related services to homeless and/or disabled population
- Must exhibit good personal judgment, a non-bias attitude, sensitivity, and discretion when dealing with others
- Ability to provide a welcoming environment and skill in engaging new members
- Must possess a high level of tolerance, patience and understanding for individuals who present for services with urgent multiple needs, issues and problematic behavioral characteristics
- Must be sensitive to racial, cultural, ethnic, or other community-based concerns that cause barriers to care
- Must have excellent communication skills.
- Must be able to juggle multiple tasks without losing productivity
- Must function well in a team-oriented approach to member services
- Knowledgeable in computer applications such as Microsoft Word, Excel Outlook
- Must function well in a team-oriented approach to member services and fast-paced environment
- Must be able to maintain an empathetic view for individuals in severe need and be able to juggle a variety of barriers that keep individuals from successful personal and community living
- Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary
- Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment
- TB clearance and re-testing every year are conditions of continued employment
Nice To Haves
- Applicants with lived experience of homelessness, mental health concerns, or substance use desirable
- Knowledge of social media, such as Facebook and Instagram, desirable
- Knowledge and practical application of motivational interviewing and harm reduction desired
- Knowledge of juvenile justice systems, court systems, and foster care highly desirable
- Spanish speaking a plus, but not required
Responsibilities
- Conduct outreach and engagement within the community, to create community awareness and educational opportunities on the impact & development of mental illness
- Create and implement in-person activities, events and workshops to engage and outreach target population
- Recruit and conduct Community Resiliency Model workshops
- Provide training and informational events focused to support recovery related COVID-19 and other natural, manmade, or hybrid disasters linked to trauma
- Provide individual and community advocacy
- Facilitate educational groups such as community psychoeducation
- Provide trauma-informed activities such as art therapy, mindfulness, healing gardens, etc.
- Help to establish and maintain community led groups (peer-to-peer support)
- Implement a trauma informed approach, to include empathy and compassion
- Provide linkage and support to community members via community events and/or one-on-one
- Document all activities, service plans and input data on a regular basis into EHR
- Attend regular staff meetings, DMH required (meetings/trainings) as well as community meetings
Benefits
- employee assistance program
- generous paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
