Mental Health Operations Manager

Linn County Department of Health Services•Albany, OR

7d•Onsite

About The Position

Under the administrative direction of the Mental Health Program Manager, the Mental Health Operations Manager is responsible for planning, organizing, directing, coordinating, evaluating and monitoring Linn County Mental Health Services operations; contracts/MOU's and assist with community relations. This position exercises supervision over all staff assigned to programs for those with mental and emotional disorders. The Mental Health Operations Manager evaluates program quality and effectiveness and assists with program specific policies and procedures, exerting considerable latitude of judgment.

Requirements

Thorough knowledge of the theory, principles and practices of comprehensive community mental health services.
Thorough knowledge of evidence based mental health treatment, including assessment, diagnosis, treatment planning and psychotherapeutic technique.
Considerable knowledge of community mental health service delivery, including knowledge of statutes and administrative rules which govern community mental health programs for the mentally and emotionally disturbed.
Knowledge of administrative principles and supervision practices associated with mental health program planning and supervision and personnel management.
Considerable knowledge of psychological and personality testing and their application to the diagnosis and treatment of mentally ill persons.
Mastery of the functions and procedures of other health, social service and educational agencies.
Considerable knowledge of laws and regulations applicable to mental health programming.
Advanced skill in psychotherapy techniques with a wide-variety of clients.
Ability to perform general mental health needs assessments and apply that knowledge to the development of services.
Ability to deal professionally with persons who have mental health problems.
Ability to conduct thorough interviews, assessments and evaluations.
Ability to write clear and concise reports.
Ability to provide leadership and maintain effective working relationships with peers, supervisors and professionals in related disciplines.
Ability to use word processing as required by the position.
Six years of post-Master's experience in mental health including a minimum of three years of clinical supervision and/or program planning responsibilities.
Must be able to pass a criminal history check and possess a valid Oregon drivers' license with a driving record that meets the county's requirements.

Nice To Haves

Master's Degree in counseling or social work related field; or any satisfactory equivalent combination of experience, education, and training which demonstrates the ability to perform the work described.

Responsibilities

Provides Operational and Quality Management oversite of the Mental Health Program under the direct supervision of the Mental Health Program Manager.
Manages and monitors contract and MOU development for the Mental Health Program. Manages CCO relationship with regard to Delivery System Design Team; Mental Health Innovation Fund pilots/proposals; grant pursuits and monitoring, etc.
Provides high level of quality assurance with the Mental Health Program. This includes, but is not limited to, developing procedures to manage and improve CCO Performance Metrics; develop and support procedures with Compliance; ensures compliance with state/federal regulations and addresses changes in a timely manner; and, support collaboration between billing and clinical and develop essential reports and procedures to implement efficiencies for clinical teams.
Manages policy and procedure development and implementation by representing the Mental Health Program in the department-wide policy and procedure committee.
Develops and facilitates supervisory, clinical and administrative education and provides oversight and coordination for Mental Health Program staff development.
Develops and maintains community relationships and participates in community engagement related to mental health issues and service delivery.
Provides after-hours emergency services to individuals and other community agencies as requested.
Performs Merit System Evaluations on employees assigned/directly supervised.
Develops and maintains effective and harmonious work relationships with others.
Maintains regular and predictable work attendance.