Mental Health Medical Biller

TLC•Matthews, NC

28d•$20 - $23

About The Position

Transcend is seeking an experienced, detail-oriented Mental Health Medical Biller to manage and oversee behavioral health billing operations. The role supports the financial health of the practice through timely, accurate claims submission, resolution of billing issues, and compassionate communication with patients about billing inquiries. The position covers claims processing, insurance verification and authorizations, denials and appeals, patient accounts and collections, compliance, auditing, and financial reporting.

Requirements

At least 5 years of medical billing experience.
Proven hands-on experience specifically in mental or behavioral health billing.
Strong proficiency with Electronic Health Records (EHR) and billing software.
Expert understanding of mental health CPT codes, ICD-10 coding, modifier usage, and payer pre-authorization requirements.
Excellent organizational abilities, high attention to detail, and compassionate patient communication skills.

Nice To Haves

Medical billing experience with Medicaid.

Responsibilities

Prepare, verify, and submit primary and secondary insurance claims for mental health services, including individual and group therapy, psychiatric evaluations, and medication management, using standard CPT, ICD-10, and DSM-5 coding.
Verify patient insurance eligibility, benefits, co-pays, and deductibles, and obtain required prior authorizations from third-party payers.
Investigate, appeal, and resolve unpaid, delayed, or denied claims in a timely manner.
Generate monthly patient statements, post insurance and patient payments, establish payment plans, and respond professionally to patient billing inquiries.
Ensure adherence to HIPAA regulations, payer guidelines, and billing compliance standards.
Maintain accurate records and perform routine billing audits and account reconciliations.