Mental Health Access Specialist.

NorthKey Community Care•Covington, KY
•Onsite

About The Position

NorthKey Community Care is seeking a full-time Mental Health Access Specialist. The role supports clients in achieving identified goals and promotes engagement in NorthKey services through outreach, resource assistance, and monitoring of service and documentation requirements. The position is based at either 513 Madison Ave., Covington, KY 41011, or 7459 Burlington Pike, Florence, KY 41042, and requires travel throughout the community. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.

Requirements

  • High school diploma or GED required.
  • Relevant education, training, experience, knowledge, and expertise to meet client needs.

Responsibilities

  • Professionally assist clients to achieve identified goals.
  • Track client engagement in services for assigned staff members.
  • Conduct written and oral outreach to clients to encourage engagement in NorthKey services, identify barriers to participation, and assist with resources that promote attendance.
  • Monitor chart compliance, including treatment plans, annual evaluations, and required grant activities, to ensure timely completion of required elements.
  • Conduct client interviews as required for grant compliance.
  • Assist in obtaining appropriate legal documentation to ensure timely services and submission of documentation for payment.
  • Complete timely and accurate documentation and meet documentation requirements defined by NorthKey policies.
  • Participate in planned supervision and case consultation conferences as necessary.
  • Come prepared to meetings and keep the administrator informed.
  • Maintain confidentiality in all matters involving client information.

Benefits

  • Potential for up to 12% contingency bonus.
  • Paid time off, up to 16 days in the first year.
  • 10 paid holidays.
  • Individual and family medical, vision, and dental plan options.
  • HSA employer match up to $1,000, depending on plan.
  • 401(k) with employer match.
  • Professional development.
  • Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service