Mental Health Access Specialist.

NorthKey Community Care • Covington, KY

15h • Onsite

About The Position

NorthKey Community Care is seeking a full-time Mental Health Access Specialist. The position is based at either 513 Madison Ave. in Covington, Kentucky, or 7459 Burlington Pike in Florence, Kentucky, and requires travel throughout the community. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.

The specialist supports clients in achieving identified goals, encourages engagement in services, monitors documentation and grant compliance, and assists with obtaining legal documentation needed for services and payment. The role also includes participating in supervision and case consultation, maintaining accurate records, and protecting client confidentiality.

NorthKey Community Care has provided mental health, substance use, and developmental disabilities services to Northern Kentucky since 1966, serving the region through locations across Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties.

Requirements

• High school diploma or GED required.
• Relevant education, training, experience, knowledge, and expertise to meet the needs of the client.

Responsibilities

• Professionally assist clients to achieve identified goals.
• Track client engagement in services for assigned staff members.
• Conduct written and oral outreach to clients to encourage engagement in NorthKey services, identify barriers to participation, and assist with resources to promote attendance.
• Monitor required chart compliance, including treatment plans, annual evaluations, and required grant activities, to ensure timely completion.
• Conduct client interviews as required for grant compliance.
• Assist in obtaining appropriate legal documentation to ensure timely services and submission of documentation for payment.
• Complete timely and accurate documentation and meet documentation requirements defined by NorthKey policies.
• Participate in planned supervision and case consultation conferences as necessary.
• Come prepared to meetings and keep the administrator informed.
• Adhere to confidentiality in all matters concerning client information.

Benefits

• Potential for up to 12% contingency bonus.
• Paid time off, up to 16 days in the first year.
• 10 paid holidays.
• Individual and family insurance coverage, with medical, vision, and dental plans to choose from.
• Health Savings Account (HSA) employer match up to $1,000, depending on plan.
• 401(k) with employer match.
• Professional development.
• Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED