Men's Shelter Team Lead
About The Position
This position serves as a team lead and provides some supervision for men’s campus shelter monitor. It is responsible for the operation of our men’s shelter, which includes both program participants and Drop-In Shelter guests. This is an on- shift position, with one-two flexible days per week, as agreed upon with the supervisor, for additional duties. While on shift, this position helps to ensure the safety of our participants, consistency in services, and is responsible for documentation and crisis management. This position is responsible for working 2nd shift, unless otherwise needed, and every other weekend.
Requirements
- High School diploma or equivalent.
- Minimum 2 years supervising others in a similar role.
- If HT program graduate, at least 3 years of living off campus.
- Minimum of 1 year of sustained recovery and demonstrated knowledge of recovery principles.
- Knowledge of available resources.
- Computer skills (Excel, Outlook, data entry and Microsoft Word)
- Must be able to define problems, collect data, establish facts and draw conclusions valid conclusions
- Negative pre-employment drug test. Our company is a proud drug-free workplace. As a condition or employment, all employees are expected to adhere by our policy which prohibits the misuse of drugs and alcohol in the workplace.
Nice To Haves
- Peer Support Certification
Responsibilities
- Provides direct supervision for Recovery Engagement Specialists/Drop-In Shelter Monitors as determined by Director of Emergency Shelter Operations.
- Serves as a role model for staff working in the shelter
- Acts as the senior staff on duty to provide guidance and direction to other staff
- Addresses and resolves issues that arise while on shift, as well as off-duty as assigned
- Responds to crises as they occur, serving as the primary staff responsible while on shift
- Assesses the health and well-being of guests at all times by making regular shelter rounds
- Ensures that guests understand, complete and sign all intake documentation
- Introducing guests to staff and orients guests to the emergency shelter
- Oversee all check-in procedures (bed assignment, searches, storage of guest property including medication, cell phones and weapons)
- Maintains current guest records (shelter cards and rosters) and ensures appropriate storage and confidential handling.
- Create and maintain a healthy environment in the shelter that is trauma-informed and conducive to engagement.
- Maintains accurate inventory for any items issued to shelter guests (towels, blankets, etc.)
- Collaborates with other staff on duty and utilize On Call as needed for decision-making
- Communicate between shifts and other departments about guest issues (guest taken to hospital, movement in program, etc.) via email, shelter notes, and Incident Reports
- Ensures pertinent resources and information are available to guests (resource packets, meeting sheets)
- Completes checklist, ensuring belongings have been properly stored or removed, and note any issues needing attention (maintenance, etc.)
- Encourages and spends time listening to guests and offering support and/or connecting with resources as needed
- Conducts, at minimum, a weekly shelter meeting to go over guidelines and expectations with all shelter guests
- Coordinates chores, kitchen volunteers, meeting attendance, laundry volunteers, and transportation to meals while on shift.
- Coordinates after hours referrals from law enforcement, other community providers, or first-time guests.
- Works to reduce barriers to services, increase engagement and retention, and improve guest outcomes.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
