Shelter Case Manager – Unlicensed, (1218) Adam's Place Men's Shelter

Catholic Charities of the Archdiocese of Washington•Washington, DC

just now•Onsite

About The Position

The Shelter Case Manager provides onsite case management services including creating individualized goals to assist clients to swiftly exit shelter, document client progress in database within 48 hours, identify and address client barriers to housing and/or employment, connect clients to benefits, eligible housing resources and community referrals; work collaboratively with program team to increase positive shelter exits for shelter guests.

Requirements

Associate’s Degree or 2 years of college required.
In lieu of an Associate’s Degree or 2 years of college, 2 years of experience with homeless service programs or the provision of social services is required.
The 2 years of experience may be waived if the candidate can document having experienced homelessness.
Both the Associate’s Degree or 2 years of college requirement and the 2 years' experience requirement will be waived for candidates with the Peer Case Management Certification through Department Human Service’s Peer Case Management Institute.
Ability to prepare clear, concise, and accurate reports, correspondence, and other job-related documents.
Excellent communication both verbal and written.
Excellent interpersonal skills.
Maintain accurate client records which include the client database.

Responsibilities

Interviews clients for direct service needs, develops a case plan with the client including written short-term and long-term goals and tasks.
Makes referrals as needed.
Reevaluates goals with clients at regular intervals.
Facilitates individual and group meetings as needed.
Serves as a member of the multidisciplinary case team.
Collaborates with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals, and other service providers.
Makes appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment and housing needs.
Creates and maintains case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.
Enhances the client environment by creating a hospitable and customer-oriented facility.
Completes reports and maintains statistical data, meets programmatic, documentation and other performance standards, on an on-going basis.
Performs all other related duties as assigned.