Men's Locker Room Attendant, Full-Time

HOUSTONIAN CAMPUS LLC•Houston, TX
•Onsite

About The Position

The Men's Locker Room Attendant keeps the locker room clean and supplied with necessary amenities, greets and assists members, reports defects, and watches for unusual activity. The role supports the luxury standards and reputation of The Houstonian Hotel, Club & Spa while maintaining discretion and professionalism. The attendant maintains the coffee station and locker room, keeps amenities and supplies stocked, and performs routine cleaning and disinfection. The role also promotes locker rentals and manages laundry bags, including checking bags for defects, logging them in and out, identifying multiple bags with alphabetical labels, and immediately reporting discrepancies to a supervisor or manager. Other duties may be assigned.

Requirements

  • High school diploma or GED preferred.
  • Positive and friendly attitude.
  • Prior customer service experience preferred.
  • Attention to cleanliness; housekeeping experience preferred.
  • Willingness to stand and walk for extended periods.
  • Able to meet the listed physical requirements for at least an eight-hour shift, including frequent standing, walking, climbing ladders and stairs, kneeling, reaching overhead, and lifting and carrying objects weighing up to 50 pounds.
  • Able to work safely and effectively in outdoor temperatures, including summer temperatures above 95°F and low temperatures below 20°F.
  • Must be able to swim.
  • Able to communicate effectively one-on-one with guests, members, and customers and to use a two-way radio clearly and accurately.
  • Able to read instructions, reports, and log sheets accurately and use computers and PDAs in varying light conditions.
  • Able to produce, read, and understand reports, including security, incident, and police reports; analyze and process written information and communicate report content effectively.
  • Able to work safely with chemicals according to SDS sheets and applicable laws, codes, and regulatory requirements.

Responsibilities

  • Serve members’ needs with genuine care.
  • Maintain the coffee station and the locker room in a clean and pristine manner.
  • Ensure amenities work properly and supplies, including towels and vanity supplies, are stocked and readily available.
  • Keep the fruit and snack basket full.
  • Wipe counters and wash cutting boards and knives with detergent after each use.
  • Wipe down and straighten benches.
  • Walk the aisles regularly and check that blinds are properly aligned.
  • Wipe and disinfect telephones daily and ensure each telephone station has pencil and paper.
  • Check for mildew beneath soap dispensers, shower curtains, and in general wet areas.
  • Check each stall for toilet paper and toilet seat covers, and keep the area clean and disinfected.
  • Help maintain locker room security and member safety.
  • Shine shoes and perform other duties as needed.
  • Promote the advantages of locker rentals to new and existing members.
  • Check laundry bags for holes or defects before sending them to the laundry.
  • Log each laundry bag in and out and immediately report discrepancies between incoming and outgoing bags to the Supervisor or Manager.
  • Mark members’ multiple laundry bags with alphabetical letters (A, B, C) to identify bags sent out and received.
  • Perform other duties as assigned.
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