Memory Support Director - Senior Living

Mira Vie at Warren•Warren, NJ

18h

About The Position

Distinctive Living is hiring a full-time Memory Support Director for its Mira Vie Warren community. The role manages the community’s Moments Matter Memory Support Programming and ensures activities listed on the monthly calendar take place. The Director oversees memory support care staff to promote meaningful resident engagement, communicates with families, and collaborates with the Assisted Living Resident Experience Director when applicable. The Director manages resident well-being documentation and memory support signature programs, leads or oversees activities, and coordinates with other departments on resident care, dining, activities, and family conferences. The role also coaches and trains staff, monitors resident safety and documentation, and ensures compliance with applicable regulations and company standards. Distinctive Living describes a culture focused on personal and professional growth, valuing team members and partners, and creating a positive impact for residents and the wider community.

Requirements

Four or more years of management experience involving employee oversight and customer relations preferred.
Three or more years of experience in a dementia care setting preferred.
Associate or bachelor’s degree in Health Sciences, Social Services, Geriatrics, Communications, or Business preferred.
Strong written and verbal communication, interpersonal, and community relations skills.
Excellent organizational skills and attention to detail.
Pleasant, professional, and personable manner.
Ability to evaluate employee performance and strong working knowledge of employment laws and company regulations.
Self-motivated, able to work independently, and able to make decisions.
Ability to work under pressure, resolve conflicts, prioritize tasks, and follow through on ideas.

Nice To Haves

Certification and/or continuing education credits in geriatrics, dementia, leadership, activities, human resources, or a related area strongly preferred.
Experience with Microsoft Word and Excel preferred.
Professional experience in recreation or occupational therapy, art or music therapy, hospitality management, teaching, coaching, health and wellness, or a related field welcomed.
LPN or Medication Aid preferred.

Responsibilities

Manage and maintain the Resident Well-Being binder, including the Get to Know Me document, Resident Well-Being Profile, and Know the 25, in accordance with company guidelines.
Ensure Memory Support Signature programs are implemented and ongoing, including Taste & Tell, the Community Service Project, Hydration Stations, and the Essential Health Program.
Lead scheduled activities or oversee the Memory Support Specialist and care staff to support resident engagement and a varied mix of large-group, small-group, individual, and parallel activities.
Coordinate with the Director of Health and Wellness to attend family care conferences as required by state regulations.
Occasionally assist with assessments of potential residents and provide an overview of the Memory Support program and relevant resident engagement updates.
Work with Resident Experience staff to ensure residents have activity and social interaction suited to their cognitive abilities.
Use In the Moment resources to support and train staff in providing varied activities and social programs that meet residents’ needs.
Ensure staff receive enough training to self-direct activities for residents in the Memory Support neighborhood.
Manage, coach, assist, and mentor Memory Support care staff to support positive resident outcomes, minimize behavioral conflicts, and maintain required training.
Meet monthly with the Restaurant and Hospitality Director to coordinate Taste & Tell, discuss food function sheets for upcoming activities and events, and ensure meals and snacks meet organizational standards and support a calm dining environment.
Review the 24-hour log daily and conduct regular room sweeps to identify resident issues, hazardous items, and safety concerns.
Oversee staff selection, training, resident care and documentation, and compliance with HIPAA, OSHA, Blood Borne Pathogen Guidelines, and other applicable requirements.
Communicate with residents’ families by answering questions, addressing concerns, and sharing updates.
Work safely, ensure direct-report employees work safely, correct unsafe actions, and comply with the Safety Committee Standard.
When required, assist the Executive Director with workplace-injury investigations, return-to-work processes, and communications with the injured worker’s care provider and the community.
Foster teamwork, show initiative, help others beyond assigned responsibilities, and contribute positively to co-workers, residents, and visitors.
Perform other duties as assigned or needed.