Memory Care Sales Director

Heritage Senior Living•Village of Pewaukee, WI

10d•Onsite

About The Position

Heritage Senior Living is hiring immediately for a Memory Care Sales Director at Heritage Court Waukesha | Pewaukee, WI due to continuous company growth. As a leader in Wisconsin's senior care industry, we offer exceptional services to seniors in our independent, assisted living, and memory care communities. This role requires compassion, excellent interpersonal skills, and the ability to connect with residents, families, and referral sources. The ideal candidate will be a strong problem-solver, communicator, and possess excellent computer, organizational, and time management skills. Sales experience is required, with senior living sales being preferred.

Requirements

Ability to speak, read, and write English.
Strong computer skills and proficiency in Outlook and Microsoft software.
Must submit and pass all applicable pre-employment and annual tests and meet all training and other applicable state and federal guidelines.
Willingness to have a presence on weekends, evenings, and holidays as needed.
Ability to work independently as well as within a team environment.
Experience in sales is required.
Senior living sales is preferred.

Nice To Haves

Compassion and drive to help seniors find a warm and welcoming new home when they are no longer safe to live in theirs.
Desire to help families find peace of mind that their loved one is thriving and receiving the care they need.

Responsibilities

Manage a prospective resident database by scheduling and hosting tours, conducting follow-ups, and successfully closing sales to move-in.
Set, manage, and track goals including completed calls, leads generated, appointments set, deposits taken/sales closed, and presentations for each location, producing qualified leads and appointments.
Record all activity in customer relationship management (CRM) software.
Organize and execute monthly small or large group events targeting prospective residents and their families or professional business partners.
Educate local professionals in the market on the Heritage Senior Living brand and services through frequent communication.
Build relationships to encourage referrals.
Develop strategies to increase referrals, create brand awareness, and position Heritage as the continued leader in senior living.