Memory Care Director

Maplewood Senior Living•Darien, CT

1d•Onsite

About The Position

Maplewood Senior Living, a leading operator of premier senior living communities, is seeking a passionate Memory Care Director. Known nationally for innovation, Maplewood is dedicated to excellence in care, offering personalized services in independent living, assisted living, and memory care. Our success is built on compassionate care and communities designed to enrich residents' lives. We foster a dynamic and supportive work environment that empowers our teams to excel and make a meaningful impact. Join us to shape the future of senior living!

Requirements

A degree in social work, nursing, psychology, gerontology or therapeutic recreation or related field; non-degreed individuals with at least 5 years direct dementia-related resident experience preferred
Minimum of two (2) years' experience within a senior living environment specializing in Alzheimer’s and other dementia-related diseases in a “hands-on” supervisory capacity
At least 1-year experience managing staff, including coaching, counseling, and progressive disciplinary action
Must possess a passion for working with seniors with dementia and improving their quality of life.
Thorough understanding of Alzheimer’s and other dementia-related diseases.
Excellent communication, organization, and time management skills.
Basic typing skills and computer knowledge; familiarity with MS Word, Excel, Publisher, and creative software.

Nice To Haves

Attends Annual state Alzheimer’s Association Education Conference.

Responsibilities

Serve as the dementia care expert for the community, leading all aspects of the Memory Care Program.
Ensure the well-being, safety, and comfort of residents.
Oversee memory care staff, including hiring, training, scheduling, supervision, coaching, counseling, and performance reviews.
Implement Maplewood standards and best practices.
Develop and implement specialized service plans tailored to the unique needs of each resident.
Collaborate with department heads, family members, program staff, and care staff to ensure the highest quality of care.
Manage recruitment for memory care associates and complete monthly schedules.
Monitor assigned tasks for all memory care program associates.
Update communication logs and lists with new employees.
Conduct monthly checks of pendant and wall alarms.
Support payroll by reviewing timesheets and entering missed punches/vacation requests.
Order necessary resident care supplies.
Staff the Program to meet population needs within the approved budget.
Ensure Memory Care Program meets all federal and state regulations and company standards.
Collaborate effectively with department heads to meet resident and family needs.
Relate professionally and positively to residents, physicians, regulators, visitors, and associates.
Communicate staffing issues or concerns to the Resident Service Director, Executive Director, and other department heads.
Attend weekly Department Head meetings, monthly All Associate meetings, and bi-weekly Memory Care Director meetings.
Approve time cards for all memory care associates.
Collaborate with RSD on all memory care services plans and participate in their review.
Participate in weekly tracking meetings to communicate daily information and observations.
Ensure residents are groomed and dressed properly according to personal preferences.
Ensure proper outside services are utilized for residents (psych, PT, hospice, etc.).
Ensure care is scheduled according to resident's lifestyle, needs, and desires.
Ensure all prospects for memory care meet admission criteria and have a diagnosis of dementia.
Provide pre-admission screen assessments per MSL standards.
Ensure all resident care documentation is completed by care staff prior to end of shift.
Coordinate and facilitate family meetings for all memory care residents.
Provide stand-up/inter-shift huddles for all memory care neighborhood staff.
Provide Person Centered Dementia Care Training to all new staff and ensure all staff are trained on PCDC.
Provide monthly dementia-related in-services to all associates.
Provide coaching, mentoring, and micro-trainings regularly.
Ensure all staff have the minimum training requirements per MSL standards.
Assist with touring and providing information about the memory care program to prospective residents' families.
Present to outside groups and organizations as needed.
Coordinate annual Alzheimer’s Association Walk Team and logistics.
Develop and distribute monthly newsletters.
Develop and maintain contact with community agencies, organizations, and healthcare professionals.
Ensure residents can participate in the meal program independently.
Ensure associates provide supervision and assistance in the dining room.
Ensure proper nutrition, snacks, and hydration are provided.
Ensure dining tables are properly set.
Ensure adaptive devices are utilized as recommended.
Ensure adequate meals are available for residents who may not eat at normal meal times.
Ensure menus are posted or available to residents.
Ensure show plates are used for residents to make menu choices.
Maintain a resident diet book with photos, diets, consistencies, and allergies.
Ensure associates wear approved uniforms during meals.
Follow emergency procedures and implement all safety practices.
Conduct daily environmental rounds to ensure safety and proper storage of potentially harmful items.
Ensure mag locks and safety devices are working to prevent elopement.
Ensure all memory care associates use the communication system and mobile devices are in good working order.
Ensure elopement kits are fully stocked.
Provide weekly behavioral brainstorming meetings to discuss resident behaviors and non-pharmaceutical approaches.
Implement behavior logs for residents with a history of aggression or agitation.
Ensure associates use behavior logs to report new behavioral occurrences.
Ensure an elopement binder is in place for each community.
Provide family education on dementia care topics.
Provide monthly family support group meetings.
Provide frequent communication with families.
Maintain a community Memory Care Resource Library.
Implement a volunteer program including recruitment, interviewing, training, and recognition.
Implement community policy regarding volunteers.
Train all volunteers in dementia care.
Implement volunteer schedules.
Develop and implement intergenerational programs.
Develop and implement a volunteer pet therapy program.