Memory Care Life Enrichment Manager

Grace Management•Richardson, TX

About The Position

The Life Enrichment and Village Program Manager organizes, plans, and facilitates activity programs that support the overall wellness and quality of life of residents in Assisted Living and Memory Care. The role works with residents and their families to gather personal histories and use them to develop individualized activities and service plans. The manager supports the Wellness Director with resident-related issues and helps train care associates. The manager plans and coordinates a broad range of activities, ensures coverage throughout the week and across mornings, afternoons, and evenings, and may assist with transportation, community outings, tours, marketing, and weekend manager-on-duty coverage. The role also coordinates volunteers, monitors activity supplies and budgets, supervises Life Enrichment Assistants, and collaborates with other departments to support residents. The position requires a genuine concern for seniors, teamwork, professionalism, and maintaining confidentiality and residents’ rights.

Requirements

Minimum of two years of experience in senior housing or dementia.
Genuine loving and caring attitude toward seniors.
Ability to train and teach.
Networking skills and computer proficiency with Microsoft Excel, Word, and Publisher.
Valid driver’s license and transportation means for work-related projects.
Ability to read, write, and speak English.
Interpersonal skills to work with people at various levels, including associates and residents.
Familiarity with office equipment including fax, copier, computer, scanner, phone, and postage meter.
Must be free of communicable disease.
Completion of drug testing and criminal-record background checks upon hire and when requested by a supervisor or Human Resources.
Ability to bend, stand, lift, stoop, sit, walk, and stretch, and to lift or carry up to 40 pounds.
Must be willing to work weekends and special events outside normal working hours when necessary.
Must be able to drive the community bus.

Nice To Haves

Degree in Human Services, Recreational Therapy, Music Therapy, or Art Therapy.

Responsibilities

Complete resident life-history materials with residents and/or their families, file them appropriately, and use them to develop individualized activities.
Plan, coordinate, and ensure implementation of activities for Assisted Living and Village Program residents.
Ensure activities are available in the morning, afternoon, and evening, seven days a week, year-round, including appropriate coverage on holidays, evenings, and weekends.
Develop balanced Assisted Living activities that address social, emotional, recreational, spiritual, educational, and physical needs.
Create monthly Village Program calendars covering physical, cognitive, social, sensory, self-care, comfort, community, cultural, and intergenerational activities.
Develop individualized activity service plans with the Wellness Director and Resident Care Assistants; review participation and revise plans as needed and at least quarterly.
Assist Village Program families with creating memory boxes that reflect residents’ lives and memories.
Develop transportation programs and community trips; coordinate van scheduling for medical appointments and escort residents as needed.
Assist the Sales Team with marketing plans and provide tours to residents.
Serve as weekend Manager on Duty when required by the community’s program.
Care for community pets when applicable, maintain required veterinary records, and ensure appropriate pet care.
Recruit, train, and supervise volunteers and develop community sources for volunteer support.
Monitor inventory and manage activities, supplies, equipment, and budgets within monthly and annual guidelines.
Drive the community bus.
Work with the Wellness Director and Executive Director to coach, train, and improve the performance of Resident Care Assistants.
Supervise and provide direction to Life Enrichment Assistants.
Participate in interviewing new Memory Care care associates as assigned.
Coordinate with departments including marketing, dining, administration, housekeeping, and maintenance to support residents’ quality of life.
Report suspected or witnessed abuse to the Wellness Director and/or Executive Director and take appropriate action.
Participate in resident care conferences, stand-up meetings, and other community meetings as assigned.
Maintain confidentiality, uphold residents’ rights, follow company and regulatory policies, and respond constructively to feedback.
Participate in assigned projects, committees, meetings, in-service education, associate functions, and new-hire orientation.
Assist with other resident-related tasks as assigned.