Memory Care Engagement Associate

Trilogy Health Services, LLC•Warsaw, IN
•Onsite

About The Position

The Engagement Associate in the Memory Care Neighborhood at Paddock Springs builds meaningful relationships and creates purposeful moments for residents living with dementia and other memory-related conditions. The role combines caregiving, resident engagement, dining support, hospitality, and household responsibilities to help residents experience belonging, purpose, comfort, and joy. The associate supports daily living activities, encourages independence, promotes retained abilities, and delivers person-centered dementia care in a safe, welcoming, home-like environment. The position is suited to compassionate caregivers, activity professionals, home health aides, and others passionate about dementia care, senior living, and person-centered care.

Requirements

  • Willingness and ability to complete the Trilogy Legacy Dementia Education Program during orientation and annually thereafter, and to maintain competency validation.
  • For Indiana employment, willingness and ability to become Home Health Aide (HHA) certified within the first six months of employment.

Nice To Haves

  • High school diploma or GED/HSE.
  • Home Health Aide Certification (HHA) for Indiana locations.
  • 0–1 years of relevant experience.
  • Previous caregiving, hospitality, customer service, senior living, healthcare, memory care, or related experience.

Responsibilities

  • Assist residents with activities of daily living, personal care, dining, mobility, and other caregiving needs while promoting dignity, choice, independence, and quality of life, within applicable state regulations and the team member’s education, training, certification, and scope of practice.
  • Build relationships with residents and families by learning each resident’s life story, preferences, strengths, and interests to provide personalized, person-centered care.
  • Create individualized and small-group activities that support residents’ cognitive, physical, emotional, social, and spiritual well-being.
  • Use effective communication techniques, encourage retained abilities and independence, and help residents maintain purpose, belonging, and contribution throughout the day.
  • Collaborate with nursing, therapy, dining, and environmental services teams to provide holistic support, monitor changes in resident well-being, and follow individualized care plans.
  • Support dining services, light housekeeping, laundry, hospitality, documentation, and regulatory compliance while maintaining a safe, welcoming, home-like environment and an engaging neighborhood culture.

Benefits

  • Medical, dental, and vision coverage, including free virtual doctor visits, with coverage starting in the first 30 days.
  • Weekly pay and quarterly wage increases.
  • HSA with company match, Dependent Care and LSA accounts, and 401(k) with company match.
  • Paid time off and fully paid parental leave.
  • No-cost LGBTQIA+ support and gender-affirming care coordination.
  • Tuition and student loan assistance for education, certifications, and student loan repayment.
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