Memory Care Director

Harmony Senior Services•Bellevue, WA

20d•Onsite

About The Position

The Harmony Square (Memory Care) Director is responsible for the overall day-to-day operations of the Harmony Square neighborhood. The director interviews, orients, coaches, and trains team members according to associate training standards and regulatory guidelines, and supervises Harmony Square team members in conjunction with the Healthcare Director. The role develops and implements purposeful, person-centered resident programs and activities, including monthly programming based on dimensions of wellness, Reflections signature programs, and residents’ interests. The director leads 3–4 programs per day, schedules weekly outings, coordinates monthly planning and supplies with the Life Enrichment Director and program team, and works with local organizations to organize monthly support group meetings. In partnership with the community clinical team, the director continually assesses resident needs, communicates care changes to the Healthcare Director and Executive Director, participates in resident and family care conferences, maintains the Behavior Expression process, and completes required care and service plans with the Healthcare Director. The director helps maintain a safe, stimulating environment and coordinates dining needs with the Director of Dining and Healthcare Director. The position also includes neighborhood rounds, daily huddles, family communication, community resource engagement, staff appreciation, and collaboration across departments. The director must complete required training and courses, as well as the training and insurance requirements to drive a company vehicle. Other duties may be assigned.

Requirements

Three to five years of experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families about Alzheimer’s disease and dementia.
Experience supervising and managing staff.
Experience organizing, conducting, and planning programs and activities for seniors with dementia.
Experience with Behavior Expressions redirection and interventions.
Strong organizational and time-management skills.
Critical-thinking skills.
Ability to communicate effectively verbally and in writing.
Valid driver’s license and good driving record.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Maintain applicable state requirements for dementia-specific training.

Nice To Haves

Associate or bachelor’s degree, or equivalent education and/or experience, subject to state requirements.
Studies in recreation, activities, geriatrics, or dementia care.
Dementia training or Certified Dementia Practitioner certification; or eligibility for certification.

Responsibilities

Oversee the day-to-day operations of the Harmony Square neighborhood.
Interview, orient, coach, and train Harmony Square team members in accordance with training standards and regulatory guidelines.
Supervise and direct Harmony Square team members in conjunction with the Healthcare Director.
Develop, plan, and implement purposeful, person-centered resident programs and activities.
Lead 3–4 high-quality, innovative programs per day and schedule weekly outings.
Coordinate monthly planning meetings, program calendars, events, outings, and supplies with the Life Enrichment Director and program team.
Assess resident needs with the clinical team, communicate care changes to the Healthcare Director and Executive Director, and initiate interventions as needed.
Participate in resident and family care conferences and the Family Call Program as directed by the Executive Director.
Build relationships with residents and families to encourage participation and promote satisfaction; respond promptly to family questions and concerns.
Maintain a stimulating environment that promotes safety, security, and resident well-being in collaboration with the clinical team.
Maintain the Behavior Expression process and complete state-required care plans and service plans with the Healthcare Director.
Coordinate dining needs with the Director of Dining and Healthcare Director.
Partner with the Alzheimer’s Association and other local organizations to schedule, organize, and participate in monthly support group meetings.
Complete daily and bi-weekly neighborhood rounds, lead daily huddles, and attend monthly programming calls.
Promote teamwork and team member appreciation and maintain positive working relationships with all departments.
Complete required courses in accordance with state regulations and Relias Learning requirements.
Complete required training and insurance requirements to drive the company vehicle.
Carry out other duties as assigned.