Memory Care Director The Residence at South Windsor Farms

LCB Senior Living•South Windsor, CT

6d•$80,000 - $85,000•Onsite

About The Position

The Memory Care Director, referred to in the description as the Reflections Director, is responsible for the day-to-day operation and overall management of the Reflections Program. The role provides a therapeutic environment that supports residents’ physical, social, and psychological well-being and teaches the community team to engage residents in programming. The Habilitation Model guides the program. The director shares responsibility for hiring, evaluating, coordinating, monitoring, scheduling, and supervising staff in accordance with LCB Senior Living policy, and manages the program in conjunction with the Residence Care Director. The director oversees program evaluation, budgets, quality improvement, strategic planning, environmental safety, resident care planning, documentation, staffing, and communication with associates, residents, families, and LCB Senior Living. The role also coordinates family education and meetings, works with sales and resident services teams on prospective move-ins, and develops community outreach relationships. This is a full-time position at The Residence at South Windsor Farms in South Windsor, Connecticut, with a stated salary range of $80,000–$85,000 per year based on experience and an annual bonus opportunity.

Requirements

Demonstrated experience with the memory impairment population.
Supervisory management skills.
Knowledge of care for seniors with dementia in accordance with LCB Senior Living policy and current state and local standards.
Ability to handle multiple priorities.
Ability to handle emergency situations calmly and completely.
Computer literacy and familiarity with office software, including word processing, spreadsheets, database managers, presentation software, and calendar/newsletter software.
Certificates or education required by state or federal regulatory agencies, if applicable.
Valid driver's license and ability to drive the community vehicle, if required.

Nice To Haves

Experience in human service management, housing management, and/or nursing home management is helpful.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent the community and interact positively with prospective residents, family members, and professionals to support community occupancy.
Direct the overall management and administration of the Reflections Program.
Manage the Reflections Program in conjunction with the Residence Care Director.
Evaluate and assess the program on an ongoing basis to identify needs and opportunities for growth.
Maintain departmental budgets.
Ensure open and timely communication with associates, residents, families, and LCB Senior Living regarding the program.
Develop and implement quality-improvement, strategic-planning, and environmental-safety processes to maintain a safe and secure environment.
Plan, develop, organize, implement, and direct groups inside and outside the Residence to meet residents’ mental, physical, spiritual, and social needs.
Coordinate and conduct family meetings, family education, and care seminars.
Work with the Sales and Marketing Director and Resident Services Director to review prospective program move-ins.
Work with the Sales and Marketing Director on community outreach and partnerships with industry partners and local service resources.
Ensure program associates have the resources necessary to perform their duties efficiently and economically.
Work with the management team to plan and implement staff orientation and training in dementia care.
In conjunction with the Resident Care Director, oversee resident care planning, use of care plans, communication between and within shifts, and confidentiality of resident information.
Build relationships with community RCAs and coordinate interdisciplinary team activities to support quality care.
Ensure proper documentation of Reflections Program services.
Work with families to support smooth transfers or move-outs from the program.
Ensure timely completion of associate reviews.
Ensure counseling, retraining, and corrective action are administered fairly and in accordance with community and LCB policies.
Ensure incident and accident reports are completed and reviewed, implement changes through appropriate channels, and ensure communication with LCB Senior Living and state compliance reporting.
Ensure required program staffing schedules and backup coverage are met at all times, if applicable.
Perform and attend required in-services.
Participate in the Manager-on-Duty Program.
Perform other duties as requested.