Memory Care Director The Residence at Boylston Place

LCB Senior Living•Brookline, MA

5d•$70,000 - $80,000•Onsite

About The Position

The Memory Care Director, referred to in the posting as the Reflections Director, manages the day-to-day operations of the Reflections Program at The Residence at Boylston Place. The role provides a therapeutic environment that supports residents’ physical, social, and psychological well-being and teaches the community team to engage residents in programming. The Habilitation Model guides the program. The director shares responsibility for hiring, evaluating, coordinating, monitoring, scheduling, and supervising staff in accordance with LCB Senior Living policy. The director is accountable for program administration, assessment and improvement, departmental budgets, resident care planning in conjunction with the Residence Care Director, staff training, documentation, family communication, and regulatory and environmental safety processes. As a department head, the director also supports community occupancy and outreach, collaborates with sales and care teams, and participates in the Manager-on-Duty Program.

Requirements

Demonstrated experience working with the memory impairment population.
Supervisory management skills.
Ability to handle multiple priorities.
Knowledge of dementia care for seniors in accordance with LCB Senior Living policy and current state and local standards.
Ability to handle emergency situations calmly and completely.
Computer literacy and familiarity with office software, including word processing, spreadsheets, database managers, presentation software, and calendar/newsletter software.
Certificates or education required by state or federal regulatory agencies, if applicable.
Valid driver’s license and ability to drive the community vehicle if required.

Nice To Haves

Experience in human service management, housing management, and/or nursing home management.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent and interact positively with prospective residents, family members, and professionals to support community occupancy.
Direct and oversee the overall management of the Reflections Program.
Manage the Reflections Program in conjunction with the Residence Care Director.
Evaluate and assess the program on an ongoing basis to identify needs and opportunities for growth.
Maintain departmental budgets.
Ensure open and timely communication with associates, residents, families, and LCB Senior Living regarding the program.
Develop and implement quality improvement, strategic planning, and environmental safety processes to maintain a safe and secure environment.
Plan, develop, organize, implement, and direct groups inside and outside the Residence to meet residents’ mental, physical, spiritual, and social needs.
Coordinate and conduct family meetings, family education, and care seminars.
Work with the Sales and Marketing Director and Resident Services Director to review prospective move-ins to the Reflections Program.
Work with the Sales and Marketing Director on community outreach and partnerships with industry partners and local service resources.
Ensure program associates have the resources needed to perform their duties efficiently and economically.
Work with the management team to plan and implement staff orientation and training in dementia care.
Work with the Resident Care Director on resident care planning; ensure care plans are used appropriately, communication across work shifts is effective, and resident information remains confidential.
Build effective relationships with community RCAs and coordinate interdisciplinary team activities to support quality care.
Ensure proper documentation of all Reflections Program services.
Work with families to facilitate smooth transfers or move-outs from the program.
Ensure timely completion of associate reviews.
Ensure counseling, retraining, and corrective action are administered fairly and in accordance with community and LCB Senior Living policies.
Ensure incident and accident reports are completed and reviewed, implement changes through appropriate channels to minimize future issues, and ensure proper communication with LCB Senior Living and state compliance reporting.
Ensure required program staffing schedules and backup coverage are met at all times, if applicable.
Perform and attend in-services as required.
Participate in the Manager-on-Duty Program.
Perform other duties as requested.