About The Position

The Memory Care Director/Support Specialist manages and implements the programs, philosophies, and standards for the Memory Care Center. The role supports person-centered resident care and creates a comforting, engaging atmosphere for residents. It includes educating, observing, and redirecting staff on the Alzheimer disease process, and working empathetically with residents and families. The position collaborates with interdisciplinary teams, departments, professionals, consultants, organizations, and government regulatory agencies to support excellent care.

Requirements

  • Strong understanding of a person-centered approach to resident care.
  • Experience and knowledge of dementia-related behaviors, strategies, and best practices.
  • Empathetic engagement and effective communication skills.
  • Conflict resolution and mediation skills.
  • Ability to collaborate and work as part of a team.
  • Strong passion for geriatric advocacy and commitment to senior care excellence.
  • Demonstrates C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.

Nice To Haves

  • Bachelor’s degree in social work or a human services field preferred.
  • Previous social services experience preferred.

Responsibilities

  • Manage and implement the programs, philosophies, and standards for the Memory Care Center.
  • Train, observe, and redirect staff through initial and one-on-one education about the Alzheimer disease process.
  • Engage empathetically with residents and families and communicate effectively with interdisciplinary teams.
  • Create a comforting and engaging atmosphere for residents.
  • Promote collaboration among departments, professionals, consultants, organizations, and government regulatory agencies.
  • Work with the team toward the common goal of excellent resident care.
  • Demonstrate C.A.R.E. values to residents, family members, customers, and staff.

Benefits

  • Access to earnings before payday.
  • Employee referral bonus programs.
  • 401(k).
  • FSA program.
  • Free life insurance.
  • PTO exchange for pay programs.
  • Medical coverage as low as $25.
  • Vision and dental insurance.
  • Employee Assistance Program.
  • Workforce Chaplains.
  • Personalized Wellness Coaching.
  • Holiday pay and PTO, with opportunities to earn additional PTO.
  • Employee discount programs for travel, retail, entertainment, food, and more.
  • Preceptors and mentorship programs.
  • Clinical and leadership development pathways.
  • Education partnerships with colleges and universities.
  • Financial assistance for continuing education.
  • Company-sponsored scholarship programs.
  • Tuition reimbursement.
  • Employee recognition events and monthly and annual awards.
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