Membership Services Representative - Jorgensen Family YMCA

YMCA of Greater Fort Wayne • Fort Wayne, IN

6d • $12 - $12 • Onsite

About The Position

The YMCA is looking for enthusiastic, customer-focused individuals to join our Membership Team! As a part of this dynamic team, you’ll be at the heart of creating welcoming, inclusive environments for individuals and families to connect, grow, and thrive. The Jorgensen Family YMCA is seeking an enthusiastic and attentive part-time Membership Services Representative to join our team by becoming an ambassador of the YMCA who delivers a high standard of service that is efficient, effective, and member-focused at all times to our diverse community.

Requirements

• At least 16 years old.
• If 18 or older, the individual must have at least a high school diploma, GED, or the equivalent.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Dependable, reliable, self-motivated, and able to handle stress well.
• Attentive to details, organized, and proficient at other clerical and computer skills.
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.

Responsibilities

• Build effective, authentic relationships with members.
• Maintain member satisfaction and communication needs personally yet professionally.
• Provide friendly service to members on the phone and in the facility.

Benefits

• Free individual membership or 50% off family membership
• 50% discounted programs for you and your household
• Opportunities for free training and certifications
• Opportunities to advance and potentially find a long-term career
• Up to four hours of Childwatch is offered at membership branches during regular child watch hours.
• 50% discount before and after school care and summer day camp options.
• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED