Membership Service Representative (weekend opener)
Crunch Fitness•Rochester Hills, MI
•Onsite
About The Position
Crunch Fitness is seeking a front desk agent to support the growth of its Michigan market. The role focuses on creating a positive, inclusive experience for members, generating and following up on membership prospects, conducting gym tours, enrolling prospects, and helping members understand services and equipment. The representative also maintains records in Crunch Fitness VFP master systems and checks the facility for cleanliness. This is a part-time, in-person position with a weekend morning shift on Friday, Saturday, and Sunday.
Responsibilities
- Create a positive and inclusive environment for members checking in or seeking service at the front desk.
- Generate appointments through member referrals, networking, formal presentations, public demonstrations, master systems, and phone calls.
- Follow up on prospects, conduct gym tours, and enroll prospects in gym memberships.
- Know membership services and gym equipment to inform members and answer questions.
- Continuously sell membership services as part of regular sales presentations.
- Maintain accurate records using Crunch Fitness VFP master systems, including the TI log, Club Activity, Web Leads, and Production Book.
- Conduct daily facility walk-arounds to ensure cleanliness.
Benefits
- Employee discount
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
