Membership Service Representative (opener)

Crunch Fitness•Dearborn, MI
•Onsite

About The Position

Crunch Fitness is seeking a front desk agent to support its Michigan market. The role welcomes and assists members, generates and follows up on prospective members, conducts gym tours, and promotes memberships and services. It also involves maintaining records in Crunch Fitness VFP systems and checking the facility for cleanliness. The posting describes this as a part-time, in-person position with morning shifts and shifts of four or eight hours.

Requirements

  • Must be a United Citizen.

Responsibilities

  • Create a positive and inclusive environment for members checking in or seeking service at the front desk.
  • Generate appointments through member referrals, networking, formal presentations, public demonstrations, master systems, and phone calls.
  • Follow up with prospects, conduct gym tours, and enroll prospects in gym memberships.
  • Know membership services and gym equipment to inform members and answer questions.
  • Continuously sell membership services as part of regular sales presentations.
  • Maintain accurate records using Crunch Fitness VFP master systems, including the TI log, Club Activity, Web Leads, and Production Book.
  • Conduct daily facility walk-arounds to ensure cleanliness.

Benefits

  • Employee discount
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