Membership Sales Director

Fitness Formula Clubs (FFC)•Chicago, IL
•Onsite

About The Position

The Membership Sales Director must be comfortable utilizing professional sales and marketing skills to lead a team of sales professionals and effectively coach them to perform sales calls, generate qualified leads, execute marketing campaigns, actively develop and participate in networking events and achieve monthly sales goals.

Requirements

  • A team player with the ability to work directly with all departments of the club to carry out our company purpose - to enhance the lives of our members and guests by improving their overall health and well-being
  • Proven experience as a manager/coach in a goal driven environment
  • Strong management and development skills are essential with 3+ years supervisory/management experience
  • 5 years of sales experience
  • Excellent personal presentation, interpersonal skills, and problem solving skills

Nice To Haves

  • Hospitality or club industry experience preferred
  • A college degree in marketing, communications or a related field preferred

Responsibilities

  • Responsible for achieving Club’s monthly membership sales and monthly net membership goals
  • Perform any and all duties in accordance with FFC’s core values; Improvement, Safety, Friendliness, Superior Service and Integrity
  • Develop and implement monthly and quarterly sales action plans. Monitor and analyze the effectiveness of sales and marketing programs
  • Implement lead generation strategies (prospecting events, outdoor festivals, etc.)
  • Assist in recruiting, coaching, developing and mentoring the sales team
  • Conduct a thorough needs analysis, present membership benefits that match the prospects needs/wants and invite prospects to become members of the club
  • Build relationships and meet the needs of prospective members through engagement such as identifying needs, club tours, pipeline management and relationship marketing strategies
  • Maintain proper use of CRM database, contracts and forms. Effectively track the lead source and missed sales to understand objections and establish a course of contact
  • Process all membership contracts/paperwork in a timely and accurate manner
  • Assist in community outreach and power prospect up to 50% self generated leads by attending networking, neighborhood, chamber, business after hours and open house events
  • Network with members and guests to maximize referrals. Consistently promote and present new member and existing member referral promotions
  • Staff street fairs, expos and outdoor events to generate leads and follow up with prospects
  • Help staff corporate health fairs and generate new WellFIT leads
  • Maintain knowledge of competition and industry trends
  • Any additional duties as assigned by GM

Benefits

  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Medical, Dental, and Vision through Blue Cross Blue Shield of Illinois
  • Company-paid Life Insurance
  • FFC matches 50% of educational costs up to $200/year for Professional Development
  • Access to FFC University courses and discounted certifications
  • Complimentary access to all FFC locations
  • 25% off Spa, Retail, and Fitness classes
  • Pet Insurance
  • T-Mobile discounts
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