MEMBERSHIP DIRECTOR

Channel Islands YMCA•Santa Barbara, CA

1d•$28 - $33•Onsite

About The Position

The Membership Director is responsible for financial development, including budgeting and meeting growth expectations. This role involves managing financial controls such as registration processing, implementing accounting best practices, administering grants and contracts, working with vendors, managing accounts receivable and payable, processing scholarships, and controlling department wages. The director will develop and implement marketing plans for department growth, working with the Marketing Department on collateral development and brand maintenance. Ensuring compliance with health and safety procedures, completing risk assessments, and reporting incidents are key. The role includes being part of the branch safety team and acting as a first responder. Supervision of a staff team, including hiring, scheduling, and performance management, is also a core responsibility. Providing growth and development opportunities for staff through goal setting, evaluations, coaching, and training plans is essential. The director must meet program quality expectations, including character education and Healthy Eating and Physical Activity (HEPA) standards, and manage programs through proposal development, implementation, data evaluation, and communication. Leading annual campaign teams, supporting fundraising events, and working with volunteers are also part of the role. General oversight of the branch environment, including serving as a manager on duty, enforcing membership expectations, cross-marketing, and collaborating on branch goals, is required.

Requirements

Must be at least 21 years old
Bachelor's degree in related field, related work experience may offset degree requirement
Childcare Program Director must meet Site Supervisor requirements
Aquatics Program Director must meet Lifeguard requirements
2+ years previous work experience in related field
Complete required certifications within 60 days of hire
Complete all required Branch and Position specific trainings as required within two weeks of hire
Ability to obtain a criminal record clearance
Maintain a valid California driver’s license, active participation in the California DMV Pull Program, an acceptable driving record and approval status as determined by the Channel Islands YMCA and/or its insurance carrier

Responsibilities

Accountable for financial development including budgeting and meeting growth expectations
Management of financial controls including registration processing, implementation of accounting best practices, administration of grants and contracts, working with vendors, management of accounts receivable and payable, processing scholarships, and control of department wages
Develop and implement marketing plans for department growth (especially grass-roots). Work with the Marketing Department on collateral development and brand maintenance
Ensure compliance with established procedures, policies and standards related to health and safety. Complete routine risk assessments and correct deficiencies. Report incidents promptly. Is a member of the branch safety team and is a first responder to emergency situations
Provide for supervision of a staff team including hiring, scheduling, enforcement of expectations, compliance with association standards, coordination with Human Resources, regular communication, and modeling of best practices
Responsible for providing growth and development opportunities for a staff team including goal setting, annual evaluation, coaching, and meeting/developing training plans
Meet program quality expectations outlined in association procedures, policies and standards for the department as evident on surveys, observations, and audits. This includes character education and Healthy Eating and Physical Activity (HEPA) standards
Provide for the routine management of programs such as developing program proposals, implementation of offerings, evaluating data, and communication of results
Lead an annual campaign team by meeting volunteer and financial goals. Additionally, support branch annual fundraising events
Work with volunteers in various capacities (i.e. committees, program support) by recruiting, screening, training, and evaluating
Provide general oversight to the branch environment including serving as a manager on duty, enforcing membership expectations, cross marketing, and working with peers on branch goals