Membership Director

Mercury One•Irving, TX

1d•Hybrid

About The Position

Manage and maintain the Mercury One volunteer database to support events, programs, and operations across all organizational levels. Oversee planning and booking for external AJETC events, and provide administrative oversight for the AJE/M1 store, AJETC event space, and assist in the execution of AJE programmatic offerings.

Requirements

Bachelor’s Degree, with 2 years professional experience; experience with non-profits a plus
Desire to learn and take on various types of responsibilities
A self-motivator, eager to learn and grow, a fast learner
Strong organizational and analytical skills
Proficient in Excel, Word, Power Point presentations
A team player, must be able to work with people in all departments
Excellent communication skills – verbal, written, and presentation
Ability to manage multiple projects simultaneously
Willing to work overtime when necessary

Nice To Haves

Experience with non-profits a plus

Responsibilities

Act as the principal administrator for all matters relating to volunteer acquisition, interviews, on-boarding, and scheduling.
Act as the principal administrator for GetConnected, maintaining accuracy and excellence in volunteer personnel data, assessing for underutilized features of the software, and conducting periodic assessments for process and personnel data storage enhancements.
Act as the principal administrator for the EDU Docent Training program, developing training materials, schedules, and milestones in conjunction with the EDU Manager.
Act as the principal administrator over external organizations looking to utilize the AJETC and maintain on-going communications with these agents as needed.
Act as the principal administrator of AJE/M1 gift shop sales, restocking, and product development.
Primarily responsible for the organization, maintenance, and optimization of the AJETC facilities storage and warming kitchen.
Develop and maintain comprehensive policies outlining event space pricing, available materials, and personnel support offerings; create standardized event forms and form letter emails to ensure continuity of communications; and submit all new and amended materials to the EDU Manager for periodic review and approval.
Submit periodic reports to the EDU Manager on volunteer acquisition, training, scheduling, total hours volunteered, and gift shop sales.
Represent AJE as an ambassador at external events, and if needed, deliver mainstage presentations, oversee event booths, and travel to support EDU initiatives.
Periodically conduct guided tours of the museum when the principal tour guide(s) are unavailable.