YMCA Alexandria - Membership Sales Associate
About The Position
The Membership Sales Associate helps bring the YMCA Alexandria’s mission to life by welcoming members and guests, building relationships, connecting people with programs and opportunities, and creating engaging experiences that support membership growth and retention. The role builds community connections through outreach, networking, partnership development, membership tours, and participation in local events. The associate collaborates with branch leadership and program teams, supports membership and engagement initiatives, and serves as an ambassador for the YMCA’s mission and values. The position offers a supportive work environment focused on personal and professional growth and community impact. Compensation is $40,000–$45,000. Benefits include medical, dental, and vision insurance, a 10% YMCA retirement contribution, paid time off and holidays, professional development and leadership opportunities, and a complimentary YMCA family membership.
Requirements
- Minimum of 3 years of experience in membership sales and customer service.
- Passion for sales, networking, relationship-building, and community engagement.
- Flexibility to work evenings and weekends, including branch and community events.
- Strong interpersonal, leadership, and communication skills.
Nice To Haves
- Bachelor’s degree or equivalent experience preferred.
Responsibilities
- Build relationships through community outreach, networking, and partnership development.
- Conduct cause-driven tours tailored to prospective members’ interests and needs.
- Respond to membership leads and inquiries using a consultative, listen-first approach.
- Help achieve monthly membership and retention goals.
- Develop and maintain corporate and community partnerships.
- Represent the YMCA at local events, civic gatherings, networking opportunities, and community activities.
- Work with branch leadership and program teams to create engaging experiences for members and prospective members.
- Identify opportunities to connect people with YMCA programs, services, and resources.
- Welcome everyone and help members feel seen, valued, and included.
- Connect members with group exercise classes, programs, volunteer opportunities, and community initiatives.
- Promote a culture of caring, honesty, respect, and responsibility.
- Maintain high standards of facility excellence and professionalism.
- Partner with the Membership Director and branch team to execute membership strategies and engagement initiatives.
- Support open houses, member events, community events, and other activities.
- Share knowledge, energy, and leadership with fellow staff.
- Serve as an ambassador for the YMCA’s mission and values.
Benefits
- Comprehensive medical, dental, and vision insurance
- 10% YMCA retirement contribution
- Generous paid time off and holidays
- Professional development and leadership opportunities
- Complimentary YMCA family membership
- Opportunity to make a lasting difference in the lives of members and communities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
