Membership Manager - Temp

American Public Media Group • Saint Paul, MN

18h • $30 - $33 • Remote

About The Position

This is a three-month temporary role responsible for creating, implementing, and overseeing direct mail and telemarketing fundraising efforts to meet membership revenue goals. The position works with other members of the fundraising team to ensure multichannel fundraising activities are cohesive and aligned with department strategies. The role is part-time, working 4 hours per day, 5 days per week for up to 12 weeks.

Requirements

• Bachelor's Degree or equivalent work experience.
• 3+ years of related experience in a complex, data-intensive operational or analytical environment.
• Strong writing and editing skills.
• Experience with retention, loyalty, or membership marketing.
• Data-driven decision-making and the ability to adapt based on new information.
• Strong collaboration, prioritization, and clear and consistent communication skills.
• Experience budgeting, forecasting, and analyzing campaigns.
• Working knowledge of databases and financial systems.
• Demonstrated proficiency in Word, Excel, and Salesforce.
• Ability to manage multiple priorities in a highly deadline-driven environment.
• Strong attention to detail.
• Must be able to perform the essential duties of the position with or without reasonable accommodation.

Responsibilities

• Supports day-to-day direct mail and telemarketing activities, including writing copy and scripts for vendors; preparing data files; reviewing and approving proofs; and managing subsources for tracking responses.
• Work with APMG and independently on data pulls and accurate subsource coding for tracking results and benchmark reporting.
• Monitor active campaigns, flag and respond to issues, and help keep on top of deadlines and goals.
• Keep track of both revenue and budget spent on campaigns.
• Run quarterly campaigns and monthly renewals for direct mail and telemarketing.
• Coordinate with vendors, including weekly check-ins, prompt replies to deadlines and approvals, updating contracts, submitting invoices, and monitoring inventory.
• Work with the Director of Membership to approve campaigns and strategy.
• Perform other membership support duties as priorities and available hours permit.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level