Membership Sales Manager

Perspire Sauna Studio of Flatiron•New York, NY
•Hybrid

About The Position

Perspire Sauna Studio is seeking a Membership Sales Manager to join their passionate team at the Williamsburg (Brooklyn) and Flatiron (Manhattan) studios. The role involves driving membership growth, coaching a high-performing team, and delivering an exceptional guest experience in a wellness-centered, inclusive environment. The ideal candidate is a people-first, wellness-loving self-starter who thrives in a customer-facing role and leads by example.

Requirements

  • 5+ years of customer-facing experience, with a proven track record in sales and growing team responsibilities
  • Strong interpersonal skills—you’re approachable, clear, and inspiring
  • Passion for health, fitness, or wellness (sauna users to the front!)
  • Natural leadership—you uplift others, stay calm under pressure, and lead by example
  • Flexible availability (evenings, weekends, on-call support)
  • Must pass a criminal background check
  • English fluency required

Responsibilities

  • Lead with Energy: Model our RISE values (Relationships, Integrity, Service, Energy) by creating an uplifting, guest-focused atmosphere.
  • Drive Sales: Connect authentically with guests, promote our sauna, red light, and contrast therapies, and meet/exceed membership conversion goals.
  • Coach the Team: Mentor Membership Associates on best practices, share feedback, and set the tone for professional and personal growth.
  • Support Operations Management: Regularly act as Manager on Duty (MOD): Manage the in-studio team during opening hours, support team coverage, ensure smooth daily flow, and uphold studio and guest service standards.
  • Deliver Excellence: Help guests feel seen, supported, and excited to return. Handle guest questions or concerns with care and professionalism.

Benefits

  • Employee discounts
  • Free uniforms
  • Training & development
  • Wellness resources
  • Complimentary infrared sauna, red light therapy, and contrast therapy
  • Clear path to future studio management roles in NYC
  • Paid Time Off: 2 weeks per year of full-time work, with accrual starting after 6 months of employment
  • Discounted or free services at local fitness/wellness partners
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