Membership Sales

THE FORT ATHLETIC CLUB INC • Oceanport, NJ

1d

About The Position

The Membership Consultant is responsible for new member acquisition and retention through effective lead generation, follow-up, relationship management, and personalized customer service. This role owns the sales process from inquiry to close to onboarding. This position requires a self-motivating high producer with strong and effective communication skills.

Requirements

• Proven track record in sales - preferably in the fitness or wellness industry.
• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly and approachable demeanor.
• Ability to work flexible hours, including nights, weekends and holidays as needed.
• High school diploma

Nice To Haves

• Knowledge of fitness, training, classes, and wellness programs is a plus.
• additional education in sales or fitness-related fields is advantageous.

Responsibilities

• Actively promote membership and services to achieve monthly sales targets.
• Engage with potential members both in-person and over the phone to understand their fitness goals and recommend appropriate membership packages.
• Work closely with the Sales Director to meet and exceed goals.
• Implement lead generation strategies to attract prospective members.
• Follow up on leads generated through referrals, inquiries, and outreach efforts promptly and professionally.
• Generate leads through prospecting inside and outside the club.
• Build strong relationships with current and prospective members to enhance retention and satisfaction.
• Address member inquiries, concerns, and feedback in a timely and efficient manner.
• Conduct facility tours for prospective members - showcasing staff, amenities, equipment, and services.
• Maintain accurate records of membership sales, leads, and member interactions using our software systems.
• Assist in processing new membership applications and payments and member changes promptly with accuracy and efficiency.
• Support marketing initiatives and promotional events to drive membership growth and enhance member experience.
• Participate in community outreach activities to increase club awareness and create new business opportunities.

Benefits

• Access to fitness facilities and wellness programs.
• Opportunities for professional development and career advancement within our organization.
• Gym Membership

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED