Outside Healthcare Sales Rep

ChenMed•South Park, WV

5d•$38,509 - $55,013

About The Position

The Membership Growth Consultant (MGC) is an outside healthcare sales representative responsible for generating sales leads and new patient memberships by building productive relationships with seniors, local community partners, and senior-focused businesses. This is the first of three tiers in ChenMed’s MGC Success Plan and growth career path. The role develops skills in planning and coordinating sales events, encouraging senior participation and satisfaction, generating referrals, and communicating the ChenMed/JenCare value proposition at community events. Work is primarily conducted outside ChenMed premises, with local, regional, and nationwide travel of up to 75%.

Requirements

High school diploma or GED.
At least 2 years of successful sales experience.
Relevant sales experience establishing and maintaining relationships with business or vendor partners.
Experience in telesales, including entering sales data into a computer while speaking with a customer.
Current, valid driver’s license that can be maintained.
Ability and willingness to travel locally, regionally, and nationwide up to 75%.
Strong business acumen and organizational skills, including managing multiple priorities in a fast-paced environment.
Knowledge of negotiation, probing, closing, and objection-handling skills.
Proficiency with Microsoft Office applications (PowerPoint, Excel, Word, and Outlook), Salesforce or other CRM tools, and related word-processing, spreadsheet, database, email, and presentation software.
Excellent interpersonal, problem-solving, written, and verbal communication skills, including the ability to engage customers, speak clearly, and present to individuals and groups.
Flexibility and creativity in working with customers; a positive, warm, and patient approach; motivation and ability to close sales without being perceived as pushy.
Good keyboarding skills and the ability to accurately type a significant number of words per minute.
Fluency in spoken and written English.
Ability to exercise independent judgment.

Nice To Haves

Bachelor’s degree in Marketing, Business Administration, or a related field; equivalent additional formal education, training, and experience may be considered in lieu of the education requirement on a year-for-year basis.
Experience working with seniors.
General understanding of Medicare Advantage.
At least 2 years of business-to-business experience or equivalent management experience.
Bilingual ability.

Responsibilities

Build direct-to-senior and business-to-business partnerships to generate new patient opportunities throughout the year.
Meet with seniors and groups in homes, workplaces, houses of worship, senior centers, and living communities to explain the ChenMed value proposition.
Plan, coordinate, and execute community events such as information tables, health fairs, and physician talks to reach medically underserved, Medicare-eligible seniors aged 55 and older.
Develop relationships with health plan and insurance agents, social workers, case workers, senior housing managers, senior centers, and other community providers to encourage patient referrals to ChenMed/JenCare Medical Centers.
Partner with community officials, businesses, and senior outreach programs to develop initiatives that support patient growth.
Schedule one-on-one sales meetings and referral relationships with plan agents, independent brokers, and the senior community; respond to customer requests and manage event vendors and venue contracts.
Invite insurance agents and brokers to community events to support timely patient assignment to ChenMed/JenCare Medical Centers.
Use sales and marketing tools to identify prospective customers and maintain client information, interaction records, and lead management in the designated CRM system, such as Salesforce.
Create monthly activity calendars showing community access points and new tabletop venues, and develop penetration plans for target markets and channels.
Re-engage dormant customers through sales tools and marketing campaigns.
Educate prospective patients about ChenMed’s value proposition and healthcare model, deliver prescribed presentations to large audiences, and use sales tools to support enrollment and data collection.
Develop distribution channels for new patient enrollment and work with sales leadership to improve engagement with distributors, vendors, and community partners.
Build broker and partner relationships and execute related strategies and plans under supervision.
Engage new patients through and beyond their first appointment, maintain relationships to support retention, and help address customer complaints and issues.
Perform other related duties as assigned.