Part Time Membership / Front Desk

Fox Chapel•Fox Chapel, PA

7d•Onsite

About The Position

In this position, you’ll be one of the first people families interact with at Goldfish Swim School. You will be responsible for supporting membership growth and delivering an exceptional family experience through sales, relationship building, and front desk operations. We’re looking for a part time Front Desk Sales & Member Services representative with strong sales skills to join our team! If you love building relationships and helping people find the right solution for their needs and if you’re motivated by accomplishing goals and supporting business growth, this could be the role for you.

Requirements

Strong sales skills
Ability to connect with people
Ability to achieve goals
Ability to create positive experiences
Enthusiastic team members

Nice To Haves

Lifeguard certification
CPR certification
First Aid certification
AED certification

Responsibilities

Growing membership by connecting with prospective families and helping them find the right swim lesson program, contacting new inquiries promptly and converting into memberships
Building relationships with current and prospective members through phone calls, follow-up communication, and in-person interactions
Delivering exceptional customer service while answering questions and resolving concerns
Processing registrations, scheduling lessons, and supporting front desk operations, maintaining accurate records and assisting with administrative responsibilities
Coordinating birthday parties and in-school special events
Creating a welcoming, clean, and organized environment for members and guests
Supporting a positive team culture and contribute to the overall Goldfish experience