Membership Engagement Specialist - Nights and Weekends (Oshkosh 20th Ave YMCA)

OSHKOSH COMMUNITY YOUNG MENS CHRISTIAN ASSN INC • Oshkosh, WI

5d • Onsite

About The Position

The Oshkosh Y is seeking energetic, positive and caring team members, that can work nights and weekends. The Y is a healthy, positive, flexible employer willing to train the right candidates and empower you to make a difference. Member Engagement Specialists create a welcoming environment, supports our members through their use of the Y and ensures that everyone has the opportunity to learn, grow and thrive. Member Engagement Specialists are professional administrative staff who validate memberships, enroll new members, facilitate program registration and provide support to both members and staff. Member Engagement Specialists are knowledgeable about all the Y's programs and services, answer questions and help members navigate their use of the Y.

Requirements

• Ability to move freely throughout the building
• Minimum of two years’ experience in customer service
• Excellent organizational skills
• Excellent interpersonal skills
• Excellent computer skills
• Excellent communications skills
• Demonstrated ability to develop and teach skills
• Provided CPR/AED Certification must be completed within 90 days of hire

Responsibilities

• Create a welcoming environment
• Support members through their use of the Y
• Ensure everyone has the opportunity to learn, grow and thrive
• Validate memberships
• Enroll new members
• Facilitate program registration
• Provide support to both members and staff
• Answer questions
• Help members navigate their use of the Y

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed