Membership Coordinator

Franciscan Alliance, Inc.•Chesterton, IN

About The Position

The Membership Coordinator supports membership sales and retention for the Fitness Center. The role provides tours and follow-up for prospective members and offers detailed knowledge of the center’s policies, services, and programs. Memberships served include individual, corporate, student, senior, and insurance-based memberships.

Requirements

  • High school diploma or GED.
  • Current Cardiopulmonary Resuscitation (CPR) certification from the American Heart Association.
  • Current First Aid (AID) certification from the American Heart Association.

Nice To Haves

  • One year of sales experience.

Responsibilities

  • Conduct informative tours for prospective members and guests, identify and interpret their needs, and tailor the membership experience by matching their interests and goals with products and services.
  • Maintain regular contact with members to support their motivation and needs and help retain their memberships.
  • Support internal and external promotions and marketing campaigns designed to attract new members.
  • Attend booths and special events and follow up with prospects who have not purchased a membership.
  • Generate leads and drive sales through prospecting activities, including corporate outreach and lead boxes.

Benefits

  • Franciscan provides eligible employees with comprehensive benefit offerings; details are available in the benefits section of its career site.
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