Membership Coordinator

Legends Global•San Antonio, TX

14h•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE The Membership Coordinator is primarily responsible for the organization of logistics and execution for private events & memberships. This role is responsible for managing a wide range of support duties related to marketing, food and beverage execution, operations, membership sales and private events. The Event Sales Coordinator reports to the Director of Sales.

Requirements

Bachelor’s Degree in a related area of study preferred and 1-2 years’ related experience of groups sales (sports, attractions, or hotel industry preferred)
Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
Proficient in Microsoft Office and Adobe
Able to simultaneously manage a high level of detail across multiple projects
Quick learner with ability to handle multiple projects and meet deadlines
Ability to work well with different personalities
Knowledge of Archtics/Customer Relationship Management (CRM)
Must be proficient with Microsoft Word, Excel, and PowerPoint and have strong writing and organizational skill
Working knowledge of local/regional markets, venue operations, and special events industries
Excellent self-accountability for high personal standards of conduct and professionalism
Must have sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Specific vision abilities required by this job include close vision and the ability to adjust focus
Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events
Must have the ability to lift, push, pull approximately 25lbs
Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators

Nice To Haves

Food and beverage experience preferred
Entrepreneurial spirit, energetic and outgoing personality with a creative, and a proactive approach to work

Responsibilities

Assist with administrative tasks in booking private events and membership services, including, but not limited to corporate, social, and marketing/promotional events.
Assist in the execution of the sales process, including but not limited to the creation and execution of all sales materials and contracts, and management of billing and payments as they relate to events.
In partnership with Event Sales & Membership Sales Manager, prepares customized proposals and contracts based on client requirements, budget constraints, and availability.
Collaborates with internal teams such as catering, operations, IT/AV, F&B and marketing to develop comprehensive event plans that meet client expectations.
Communicate event details and logistics to relevant stakeholders, including clients, catering, vendors, and on-site staff, to ensure smooth event experience.
Maintains accurate records of sales activities, client interactions and event calendars.
Serves as a primary point of contact for event clients throughout the event planning process, from initial inquiry to post-event follow-up.
Build and maintain strong relationships with clients by providing exceptional customer service and addressing their needs and concerns promptly.
Collaborate with the marketing team to develop promotional materials, sales collateral, and online marketing campaigns to drive event bookings.