Member Services Representative

Crunch - SIR Fitness LLC. • Orange, CA

9d • Onsite

About The Position

Welcome to Crunch — where the vibes are high and the judgment is low. If you want a job that’s fun, fast, social, and full of energy (and free workouts), this is literally the perfect fit. You’ll greet members, hype people up, keep the club looking 🔥, and compete with your team like it’s the Crunch Olympics. This is not a “sit quietly at a desk” job. This is a be the vibe job. This is a walk in ready to start the party and hype up your team job.

Requirements

• Outgoing, energetic, and coachable
• Loves fitness, loves people even more
• Available for 3 shifts per week (3–6 hours each)
• Must be CPR/AED certified
• Someone who can hype others up and take feedback like a champ

Nice To Haves

• Customer service, sales, or hospitality experience = bonus

Responsibilities

• Greet members like they’re walking into a party
• Give fun, confident club tours
• Crush your membership sales goals
• Book members for their KickOff appointment, so we can actually help them reach their goals!
• Keep the club clean, organized, and aesthetic
• Answer phones + help members with anything they need
• Open/close the POS drawer + complete checklists
• Join team meetings + club events
• Be the person who makes someone’s day better just by saying hi with your million dollar smile!

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources
• FREE gym membership
• Top level Crunch membership with all the perks: classes, PT, hydromassage, all the goodies
• Training + development so you actually grow
• Real career opportunities — we promote from within and are growing quickly
• PT sales commission
• A fun, loud, high‑energy team that feels like a friend group
• Enjoy the gym + recovery zone before/after shifts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees