Member Services Representative I

Conexus Credit Union • Vibank, SK

3d • Onsite

About The Position

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

We’re looking for a motivated team-player who is a member-service ambassador to come on board as a permanent casual Member Service Representative supporting branches in Emerald Park, Montmartre and Vibank locations. As the first point of contact for members, you will provide everyday banking services and products to meet members’ immediate needs.

As a casual Member Service Representative, your hours would fluctuate as they are based on business needs and cannot be guaranteed, however would be approximately two days per week. Our service centers operate from Monday to Friday.

Requirements

• High School Diploma

Nice To Haves

• An engaging person, who builds trust and working relationships with ease
• A team player who takes pride in working with our members and creating exceptional member experiences
• A self-starter who is passionate about growing your knowledge
• A flexible team player who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member
• A communicator, who takes a genuine interest in people and is good at listening

Responsibilities

• Providing members with day-to-day banking services such as bill payments, deposits, withdrawals and much more
• Proactively identifying and responding to members’ needs to improve their financial well-being
• Learning additional aspects of branch actions from opening accounts and wire transfers, to completing simple credit card applications – to help fill in any gaps on a day-to-day basis
• Refer members to Financial Advisors to further develop and strengthen relationships

Benefits

• Preferred rates for all your banking needs, helping to make life more affordable.
• Vacation benefits, giving you time to spend on what’s most important to you.
• Competitive benefit package options covering all aspects of personal wellness.
• Pension matching to support you toward retirement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED