Member Services Manager

Stretch Zone - 1054•Woodbury, MN

8d•Onsite

About The Position

Welcome to Stretch Zone. At Stretch Zone, we believe that nothing is more important than your health. As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching. Compensation Structure Post-training graduation base pay increase 10% commission Client referral goal bonus Employee referral cash reward % of total revenue past certain threshold Additional Perks Sick time available - no waiting period Casual dress code, Stretch Zone apparel Free employee stretch sessions and a 10% discount for family members Company lunches, sales associate of the month awards, and opportunities to give back! Comprehensive training Paid Stretch Zone sales training The owner will support your training to maximize commissions Direct career track with increases and promotions Stretch Practitioner Lead Sales Associate Stretch Zone Overview Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior. Our clients enjoy an increase in athletic performance and range of motion, reduced stiffness, and improved reaction time. Check out more about "Our Method" - https://www.stretchzone.com/our-method Stretch Zone Clientele Stretch Zone has helped 535,279 clients feel and perform their best! Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP. This includes sports celebrities from the U.S. Open Champion, the NFL’s Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.

Requirements

Sales & Revenue Accountability
Appointment & Schedule Control
Client Experience
Team Accountability & Floor Leadership

Responsibilities

Drive membership sales to each guest who comes into Stretch Zone.
Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups.
Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills.
Build a positive and professional relationship with all members and team members.

Benefits

401(k)
Bonus based on performance
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Post-training graduation base pay increase
10% commission
Client referral goal bonus
Employee referral cash reward
% of total revenue past certain threshold
Sick time available - no waiting period
Casual dress code, Stretch Zone apparel
Free employee stretch sessions and a 10% discount for family members
Company lunches, sales associate of the month awards, and opportunities to give back!
Comprehensive training
Paid Stretch Zone sales training
The owner will support your training to maximize commissions
Direct career track with increases and promotions
Stretch Practitioner
Lead Sales Associate