Armour Group Modspace - Modspace Receptionist

The Armour Group Limited•Halifax, NS

12d•Hybrid

About The Position

The Armour Group Limited is a leading property development and management company in Atlantic Canada with over 50 years of history. They are seeking a Member Services Coordinator (MSC) to join their team at their Modspace coworking portfolio across the Halifax Regional Municipality, with occasional support at additional properties in Nova Scotia. Reporting to the General Manager (GM), the MSC is responsible for delivering an exceptional member and guest experience and supporting the daily operations of the coworking space. As a primary representative of the community, the MSC fosters a welcoming and professional environment, builds relationships with members, and ensures the smooth operation and presentation of the space. The role involves being a key resource for members and visitors, providing information and assistance while maintaining high standards of customer service, communication, and hospitality. The MSC contributes to a positive, productive, and connected community experience through proactive engagement and attention to detail.

Requirements

Strong work ethic
Strategic thinker
Team player
Thrive independently
Ambition
Transferable skills
Curiosity
Passion for community-focused work

Nice To Haves

Backgrounds such as hospitality, administration, facilities, or customer service

Responsibilities

Effectively cover Receptionist desk at our Modspace facility
Answer phone with a strong focus on customer service and ensures appropriate distribution of calls
Ensure office space is clean and tidy including kitchen facilities and common space areas
Ensure kitchen is stocked with appropriate goods including coffee, water etc.
Scan, photocopy, file and fax.
Type and format letters and reports
Ensure office supplies are stocked, order new items as needed
Coordinate cellphone and business card setup for new employees
Conduct data entry and complete administrative duties
Ensure the confidentiality of files and posses the highest level of personal integrity
Recommend improvement in workflow and procedures within administration
Help maintain administrative support systems and procedures for the office
Prepare correspondence and documents, ensuring compliance
Review and professionally respond to email inquiries
Order stationary as approved, and unpack and distribute as they are received
Electronically file invoices in an organized manner
Coordinate and arrange for courier deliveries as needed
Receive, sort and distribute incoming mail
Distribute, track and file purchase orders (PO’s)
Assist in managing Outlook calendars as needed
Assist with other administration duties as required