Member Services Associate
Villa Sport•Boise, ID
•Onsite
About The Position
The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner as well as helping the member/guest with their needs.
Requirements
- Excellent communication and customer service skills.
- Standing for long periods of time.
- Working knowledge of basic computer skills.
- Ability to lift 50 lbs.
Nice To Haves
- PFC University Certification (company-provided training within 60 days of employment)
Responsibilities
- Set the tone for all incoming members and guests.
- Know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner.
- Help the member/guest with their needs.
- Memorize the company's TI script, guest greeting, and phone greeting.
- Memorize Fuel Center menu and nutrition information (within 30 days of employment).
Benefits
- 401(k) plan with a company match of up to 4% of your compensation
- Complimentary Club membership
- Discounts on Club goods and services
- Flexible scheduling
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
