Member Services Associate- August 2026 (Scottsdale, AZ)
PURE Insurance•Scottsdale, AZ
•$50,000•Hybrid
About The Position
We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. We provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices. We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that our members never want to leave.
Requirements
- Know your way around a computer.
- Can easily switch between multiple applications to complete a task.
- Remembering details, prioritizing competing tasks and thinking critically to solve problems are things that come easily to you (likely because you may have previously worked in a restaurant, school or retail store).
- Take pride in your work.
- Communicate your thoughts clearly (over the phone and in writing).
- Friends and family describe you as a person with integrity.
Responsibilities
- Quickly respond to member inquiries via phone, email text and live chat, making it easy for them to work with us
- Provide support for billing inquiries, policy changes, renewal inquiries, and our online portal with ease and accuracy
Benefits
- Comprehensive paid onboarding program
- Complete set of home office equipment
- Regularly scheduled 1X1s with their manager
- Investment in employees’ professional and personal development
- Commuter support of $100 per month
- Overtime pay
- Monthly $500 Exceptional Performance bonus
- Regularly considered for salary increases every six months
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
