Member Services Associate
Villa Sport•Nampa, ID
•Onsite
About The Position
The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner as well as helping the member/guest with their needs. The Member Services Associate reports directly to the Member Service Lead and General Manager.
Requirements
- Excellent communication and customer service skills.
- Standing for long periods of time.
- Working knowledge of basic computer skills.
- Ability to lift 50 lbs.
- Memorizing the company's TI script, guest greeting, and phone greeting.
- Memorizing Fuel Center menu and nutrition information (within 30 days of employment)
- PFC University Certification (company-provided training within 60 days of employment)
Responsibilities
- Set the tone for all incoming members and guests.
- Know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner.
- Help the member/guest with their needs.
Benefits
- 401(k) plan with a company match of up to 4% of your compensation.
- Hourly rate of pay, based on relevant experience to the role.
- Complimentary Club membership.
- Discounts on Club goods and services.
- Flexible scheduling.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
