Member Service Representative - Bilingual
About The Position
Guadalupe Credit Union is hiring a full-time, bilingual Member Service Representative to support members by accurately processing financial transactions and connecting them with financial tools and advice. The position is on-site in Española, New Mexico, and is scheduled for 40 hours per week. Hours vary within Monday–Friday, 8:00 AM–6:00 PM, and Saturday, 8:30 AM–1:30 PM. Starting pay is $21.00 per hour. The role involves regular communication with members and coworkers, extended periods of sitting and/or standing, and occasional walking, bending, reaching, and light lifting. These activities may be performed with or without reasonable accommodation. Applicants may be invited to complete a short skills assessment using a computer. Employment is subject to applicable background checks and drug screening.
Requirements
- Bilingual in Spanish and English, including the ability to understand and speak fluently.
Nice To Haves
- Cash-handling experience.
- Customer-service experience.
Responsibilities
- Provide friendly, professional service and build rapport with members.
- Accurately process deposits, withdrawals, loan payments, and other transactions.
- Handle cash in accordance with GCU standards and procedures.
- Identify member needs and make product or service referrals to support financial empowerment.
- Collaborate with the team and other departments to ensure member needs are met.
Benefits
- Comprehensive benefits package to support overall well-being.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
