Member Service Representative (Teller) East York

First Capital Federal Credit Union•East York, PA

2d•Onsite

About The Position

First Capital Federal Credit Union is seeking a full-time Member Service Representative MSR (Teller) to join our growing team. We offer team members a competitive salary, including paid time off 401K, pension plan and tuition reimbursement. First Capital promotes a culturally healthy and fun work environment with many employee benefits. The Member Service Representative MSR (Teller) will serve as a liaison between First Capital and its members. The Member Service Representative MSR (Teller) will be responsible for conducting transactions, providing account information. The Member Service Representative will provide prompt and professional service that consistently demonstrates our mission, vision, and core values. Come join our growing team and grow your career in the financial industry.

Requirements

Professionalism and prompt, positive and courteous service to the members by listening, communicating effectively, making eye contact, smiling, and using the members' name
Completion of a high school diploma or GED
Experience in a financial institution, retail cash operations or customer service position

Responsibilities

Conducting transactions
Providing account information
Serve as a liaison between First Capital and its members
Provide prompt and professional service that consistently demonstrates our mission, vision, and core values
Assess a member financial needs to promote, and cross-sell products and services offered by the Credit Union to meet established sales goals and build productive relationships
Operate a cash drawer and perform routine member transactions, including but not limited to deposits, withdrawals, loan payments, and check cashing
Perform member account requests to include but not limited to maintenance, name change, and address changes