Member Service Representative-Teller
About The Position
Member Services Representative (Full-Time) Location: Devils Lake Organization: North Star Community Credit Union JOIN A TEAM THAT PUTS MEMBERS FIRST At North Star Community Credit Union, our Member Services Representatives are at the center of every member interaction. In this role, you’ll deliver friendly, accurate, and professional service while helping members manage their day-to-day financial needs and connect with solutions that support their financial goals. If you enjoy helping people, solving problems, and building relationships within your community, we encourage you to apply.
Requirements
- High School Diploma or GED required
- Strong customer service and interpersonal skills
- High attention to detail and accuracy
- Professional communication and confidentiality
- Proficiency with computers and ten-key calculators
- Ability to build relationships and provide tailored solutions
Nice To Haves
- 1–3 years of customer service, banking, cash handling, or related experience preferred
Responsibilities
- Provide exceptional service to members in person, by phone, and through digital channels
- Accurately process deposits, withdrawals, loan payments, and other financial transactions
- Assist members with account inquiries, products, and services
- Open and maintain member accounts, including remote account assistance
- Process and disburse member loans
- Balance your cash drawer daily and resolve discrepancies
- Support members with online banking and general account access
- Identify opportunities to recommend products and services that meet member needs
- Maintain accurate records while adhering to all policies and procedures
- Assist with branch operations, including phones, scanning, filing, and data entry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
