Part-Time Member Service Representative I

CENTRAL STATE CREDIT UNION • San Andreas, CA

6d • $21 - $26 • Onsite

About The Position

Member Service Representative I provides a broad range of services to the credit union membership conducting financial and other services in the branch while providing excellent customer service to all members.

Requirements

• Excellent communication and interpersonal skills are required.
• Strong attention to detail and excellent organizational skills.
• Ability to work with minimal or no supervision.
• Time management ability.
• Strong math, communication, and keyboarding skills.
• Ability to cross-sell credit union products/services.
• Ability to prioritize and manage multifunctional tasks.
• Ability to handle cash.
• High School diploma or equivalent.

Nice To Haves

• Minimum three to six months prior teller experience or equivalent is preferred.

Responsibilities

• Receiving and disbursing cash and checks, posting deposits and loan payments.
• Cross sell products and services; accept loan requests and refer to the appropriate personnel for additional information as needed.
• Assist members with home banking, electronic statements and stop payments.
• May be required to assist and perform basic research on member disputes, questions, and/or concerns by telephone, written correspondence, or in-person.
• Responsible for adhering to all established policies and procedures including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Member Due Diligence (MDD), HIPAA, ADA and other federal/state compliance regulations.
• Gather information and report Elder Abuse and SAR (Suspicious Activity Reports) to proper departments and authorities.
• Responsible for maintaining current knowledge of company policies, products, and services.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED