Member Service Associate (Teller) | Clark County
About The Position
Columbia Credit Union is hiring a Member Service Associate (Teller) to serve members in a branch environment. The role focuses on delivering exceptional service, processing financial transactions, supporting account maintenance and service requests, and identifying members’ needs to recommend appropriate banking products and services. The associate also helps members use digital banking and self-service options and refers them to mortgage, insurance, and investment specialists when appropriate. The position requires maintaining compliance with banking regulations, security procedures, and credit union policies, as well as participating in training, branch initiatives, and team projects. Full-time availability is required Monday through Friday and on Saturdays as scheduled. Flexibility to work at Columbia Credit Union branch locations throughout Clark County is required.
Requirements
- At least 1 year of customer service, retail, banking, teller, cashier, or other public-facing experience.
- Strong communication and relationship-building skills.
- Ability to multitask and manage detailed work in a fast-paced environment.
- Proven ability to meet goals and deliver outstanding customer experiences.
- Comfort learning and using multiple technology systems.
- Team-oriented approach and a positive, professional attitude.
- Reliable attendance and schedule flexibility, including Saturdays.
- Must be 18 or older to apply.
- Full-time availability Monday through Friday and Saturdays as scheduled.
- Flexibility to work at Columbia Credit Union branch locations throughout Clark County.
Responsibilities
- Deliver exceptional service to members in a branch environment.
- Process financial transactions accurately and efficiently.
- Assist members with account maintenance and service requests.
- Identify member needs and recommend banking products and services.
- Educate members on digital banking tools and self-service options.
- Refer members to mortgage, insurance, and investment specialists when appropriate.
- Maintain compliance with banking regulations, security procedures, and credit union policies.
- Participate in training, branch initiatives, and team projects.
Benefits
- $19.50–$20.00 per hour.
- Performance-based incentives available.
- 11 paid holidays.
- 100% employer-paid medical, dental, and vision coverage for employees.
- 401(k) with 100% match up to a 6% contribution.
- Generous paid time off, paid sick time, and extended sick leave.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
