Member Relations Communications Intern
About The Position
The Member Relations Communications Intern will partner with teams across Land O'Lakes to support communications and engagement initiatives that serve our member-owners. The intern's primary project will focus on researching industry best practices for member- and customer-facing sites, evaluating the user experience of the Land O’Lakes member-facing site, identifying gaps and opportunities to improve content, design, navigation, and other features that enhance member value and engagement, and implementing approved content, design, and navigation updates to improve the member experience. Throughout the summer, the Member Relations Communications Intern will also support a variety of communications projects, gaining hands-on experience in content development and review, member email communications, and training promotion, while building an understanding of the cooperative business model. This role is part of the Member Governance and Shared Services team, which works to empower the success of our member-owners.
Requirements
- Pursuing a bachelor’s degree in Communications, Public Relations, Journalism, or a related field
- Sophomore standing or higher (Junior preferred)
- Strong writing and editing skills
- Highly organized with the ability to manage multiple projects simultaneously
- Proficiency with Microsoft Office applications (Word, PowerPoint, Outlook, Excel, etc.)
- Strong verbal and written communication skills
Nice To Haves
- GPA of 3.0 or above
- Previous internship or corporate work experience
- Knowledge of AP Style
- Experience with digital marketing tools such as Salesforce Marketing Cloud, Canva or Adobe Creative Suite
- Experience with content management systems (CMS) and web content writing
Responsibilities
- Researching industry best practices for member- and customer-facing sites
- Evaluating the user experience of the Land O’Lakes member-facing site
- Identifying gaps and opportunities to improve content, design, navigation, and other features that enhance member value and engagement
- Implementing approved content, design, and navigation updates to improve the member experience
- Support a variety of communications projects, gaining hands-on experience in content development and review, member email communications, and training promotion
- Build an understanding of the cooperative business model
Benefits
- Where Your Future Takes Root
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What This Job Offers
Career Level
Intern
