Member Recruitment & Retention Specialist

CIRSA•Denver, CO

4d•$84,059 - $105,074•Hybrid

About The Position

The Colorado Intergovernmental Risk Sharing Agency (CIRSA) is seeking a highly organized, detail-oriented professional with member engagement and insurance industry experience, ideally in self-insurance pooling. CIRSA is a self-insurance pool providing property/liability and workers’ compensation coverage and risk management services for municipalities and affiliated public entities in Colorado. This is a hybrid position requiring occasional office presence in Denver and travel across Colorado (approx. 40%). It offers flexibility to work from home or the Denver office.

Requirements

3-4 years of experience in public entity pooling, insurance underwriting, risk management, municipal safety or risk management, or a related field.
Strong oral and written communication skills, including proper English usage, editing, spelling, grammar, writing styles, and punctuation.
Ability to effectively and efficiently communicate both verbally and in writing.
Advanced knowledge of underwriting and risk management principles.
Strong analytical skills – ability to translate financial data, actuarial information, and coverage information into layperson terms and presentation materials.
Creativity and adaptability.
Proficiency with computers, especially MS Office.
A valid driver’s license, as travel is required (up to 40%).
Ability to lift 40lbs.

Nice To Haves

Experience with the government RFP and procurement processes and submission of proposals.
Associate in Risk Management (ARM).
Knowledge of Adobe Creative Suite or Canva for designing promotional materials.
Proficiency with Origami Risk and DOMO.

Responsibilities

Research and conduct outreach to potential new members for CIRSA’s property/casualty and workers’ compensation pools, assisting prospective members with applications and documentation, and coordinating with General Counsel to confirm eligibility.
Monitor BidNet for RFPs and coordinate submissions, and recruit non-member entities for à la carte risk management services.
Collaborate to identify, establish, and implement member retention activities, monitor developments indicating retention needs, and develop plans to mitigate retention risks.
Visit members in-person or virtually to communicate coverage and rating changes, introduce new programs, verify contact information, and address policy and coverage questions.
Ensure CIRSA’s database (Origami Risk) is up to date and process members’ access requests to the CIRSA’s website and claims portal (Origami Risk).
Collaborate with internal Risk Management professionals on the creation of engaging content for various platforms, leveraging insights from member visits, events, and industry research.
Travel to regional seminars and safety courses hosted or sponsored by CIRSA to communicate CIRSA’s offerings and benefits to members and potential members.

Benefits

Flexible work arrangements including work from home options
401(a) match of 10 percent
5 days of PTO & 13 paid holidays per year
Medical, Dental, and Vision Insurance – high-deductible health plans for individuals and families/domestic partnerships
Fully funded Health Savings Account
Voluntary 457(b) Deferred Compensation Plan
Cafeteria Plan for dental, vision, and dependent care
Short- and Long-Term Disability
Life Insurance and AD&D
Tuition Reimbursement
Employee Assistance Program
Bereavement Leave
Onsite fitness center