Member of Technical Staff, Software Engineer, Platform

Pantograph•San Francisco, CA
•Onsite

About The Position

Pantograph is building general-purpose robots by training models on internet-scale video. The company believes capable robots will come from general intelligence rather than narrow, robot-specific skills, and that robots can help people shape the physical world. The Software Engineer, Platform will design, build, and own internal infrastructure that powers Pantograph’s customer-facing product. Working closely with product, interface, and robot software teams, this engineer will develop shared APIs, services, and infrastructure for accounts, access, messaging, payments, and data hosting. This is an internal platform engineering role, not a forward-deployed role focused on integrations or individual customer deployments. The role includes developing shared services, maintaining reliable databases and infrastructure, and improving software build, test, and deployment processes. The work will provide a foundation for the team to build and ship its robot product as its customer base grows. A robotics background is not required. Pantograph seeks an experienced engineer with backend and infrastructure expertise, product judgment, and the ability to provide technical guidance while remaining hands-on. The team works in person in San Francisco.

Requirements

  • Substantial experience building and operating production software.
  • Strong backend and infrastructure experience.
  • Ability to design clear APIs and exercise good judgment about service architecture, databases, and infrastructure.
  • Enjoy working with product and engineering teammates to turn open-ended requirements into reliable systems.
  • Comfort owning deployment, monitoring, debugging, and reliability.
  • Pragmatic approach and preference for simple solutions that solve the problem.
  • Ability to identify appropriate abstractions and build interfaces that make it easy for other systems to interact with yours.
  • Strong communication skills and willingness to provide technical guidance.
  • Ability to use AI tools effectively.

Nice To Haves

  • Experience with accounts, authentication, permissions, or billing systems.
  • Experience with CI/CD and tooling that helps engineering teams ship reliably.
  • Experience with data storage, hosting, and transfer.
  • Experience with application and infrastructure security.
  • Experience with connected devices or software that interacts with hardware.

Responsibilities

  • Design, build, and own internal infrastructure that powers Pantograph’s customer-facing product.
  • Develop shared APIs, services, and infrastructure for accounts, access, messaging, payments, and data hosting.
  • Maintain reliable databases and infrastructure.
  • Improve how software is built, tested, and deployed.
  • Own deployment, monitoring, debugging, and reliability.
  • Work with product, interface, and robot software teams to turn open-ended requirements into reliable systems.
  • Provide technical guidance to teammates while staying hands-on.
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