Member of Design Staff, Product Design

Urban Ridge Supplies•New York, NY

2d•Hybrid

About The Position

Abridge is hiring a Product Designer to shape its product experience and help redesign healthcare delivery. The role focuses on creating experiences that give clinicians back time, reduce cognitive load, and help them focus on patients. Designers take meaningful ownership, navigate ambiguity, and contribute to the quality of Abridge’s products and design practice. The scope of the role reflects the candidate’s experience, strengths, and expertise. The Product Designer works on complex clinical workflows and AI capabilities, translating them into intuitive experiences. The role spans the product lifecycle, from exploring ideas and setting product direction to creating high-fidelity designs, prototypes, and user flows. The designer collaborates with product, engineering, research, design, and other partners, grounding decisions in user research and balancing user needs with business goals and technical realities. The position follows a hybrid work model and requires working from Abridge’s San Francisco or New York office at least three times per week. Relocation assistance is available for candidates willing to move to either city.

Requirements

5+ years of experience shipping impactful digital products, ideally in complex domains.
A track record of taking meaningful design initiatives from concept through launch and demonstrating impact on users and the business.
Ability to bring clarity and momentum to ambiguous problems and adapt approach and ownership to the needs of the work.
Strong design craft and attention to detail while maintaining perspective on the larger product experience.
Exceptional communication, presentation, and storytelling skills, including articulating design rationale and influencing cross-functional partners.
Highly collaborative, low-ego approach, with a willingness to learn, teach, give and receive feedback, and grow with a fast-paced team.
Willingness to work from the San Francisco or New York office at least three times per week.

Nice To Haves

Experience with AI-powered products.
Experience with machine-learning products.
Experience with consumer mobile products.
Experience with enterprise products.

Responsibilities

Transform complex clinical workflows and AI capabilities into intuitive, thoughtful, and delightful experiences.
Advance visual and interaction design, including motion and prototyping, and contribute to evolving design standards.
Own end-to-end design execution, from early ideas and product direction through high-fidelity designs, prototypes, and user flows.
Advocate for clinicians and care teams by engaging in user research, synthesizing insights, and grounding design decisions in users’ needs and pain points.
Partner with design, product, engineering, research, and other disciplines; communicate clearly, invite feedback, and help teams balance user needs, business goals, and technical realities.
Promote design excellence throughout the product lifecycle and help raise the quality of the product and design practice.

Benefits

14 paid holidays; flexible PTO for salaried employees and accrued time off for hourly employees.
Medical, dental, and vision coverage for full-time employees and their families.
Monthly HSA contributions for employees who choose a High Deductible Health Plan.
Paid parental leave for full-time employees.
Family-forming resources and financial support.
401(k) contribution matching.
Tax-free personal device allowance.
Flexible Spending Accounts and commuter benefits.
Monthly Lifestyle Wallet contributions for fitness, professional development, coworking, and more.
Access to therapy and coaching.
Paid sabbatical leave after 5 years of employment.
Competitive compensation and equity grants for full-time employees.
Flexible work hours and ongoing learning opportunities.
Relocation assistance for candidates willing to move to San Francisco or New York.