Member of Design Staff, Product Design

Urban Ridge Supplies•New York, NY
•$218,000 - $299,000•Hybrid

About The Position

Abridge is hiring a Product Designer to shape experiences for its AI-powered healthcare platform. The role focuses on making complex clinical workflows and AI capabilities intuitive, reducing clinicians’ administrative burden and cognitive load, and enabling more focused patient care. Designers take meaningful ownership, navigate ambiguity, and help raise the quality of Abridge’s products and design practice. The designer will set a high bar for clarity, craft, and strategic thinking across work that affects clinicians, patients, and care teams. They will collaborate with cross-functional partners, build an understanding of clinical workflows, and advocate for design excellence throughout the product lifecycle. The role requires a hybrid work commitment, with attendance at the San Francisco or New York office at least three times per week.

Requirements

  • At least 5 years of experience shipping impactful digital products, ideally in complex domains.
  • A track record of taking meaningful design initiatives from concept through launch and demonstrating impact on users and the business.
  • Ability to bring clarity and momentum to ambiguous problems and adapt approach and ownership to the work.
  • Strong design craft and attention to detail, while maintaining a view of the larger product experience.
  • Exceptional communication, presentation, and storytelling skills, including the ability to articulate design rationale and influence cross-functional partners.
  • Collaborative, low-ego approach and a genuine desire to learn, teach, give and receive feedback, and grow with a fast-paced team.
  • Willingness to work from the San Francisco or New York office at least three times per week.

Nice To Haves

  • Experience with AI-powered products.
  • Experience with AI or machine-learning products.
  • Experience with consumer mobile products.
  • Experience with enterprise products.

Responsibilities

  • Transform complex clinical workflows and AI capabilities into intuitive, thoughtful, and engaging experiences.
  • Advance visual and interaction design, including motion and prototyping, contribute to design standards, and carefully consider product details and interactions.
  • Own end-to-end design execution, translating early ideas into product direction, high-fidelity designs, prototypes, and user flows.
  • Advocate for clinicians and care teams by engaging in user research, synthesizing insights, and grounding design decisions in user needs and pain points.
  • Collaborate with design, product, engineering, research, and other partners; communicate clearly, invite feedback, and help balance user needs, business goals, and technical realities.

Benefits

  • 14 paid holidays and flexible PTO for salaried employees; accrued time off for hourly employees.
  • Medical, dental, and vision coverage for full-time employees and their families.
  • Monthly HSA contributions for employees who choose a High Deductible Health Plan.
  • Paid parental leave for full-time employees.
  • Family-forming resources and financial support.
  • 401(k) contribution matching.
  • Tax-free personal device allowance.
  • Flexible Spending Accounts and commuter benefits.
  • Monthly Lifestyle Wallet contributions for fitness, professional development, coworking, and more.
  • Access to therapy and coaching.
  • Paid sabbatical leave after five years of employment.
  • Competitive compensation and equity grants for full-time employees.
  • Relocation assistance for candidates willing to move to San Francisco or New York.
  • Flexible work hours, inclusive culture, and ongoing learning opportunities.
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